I am trying to understand how User Experience Analytics works. It seems to have a lot of good data, but I'm confused by some of it. When I view a knowledge article in Employee Center it shows a view count. This number is very different than what appears in User Experience Analytics when I look at the data under Analytics > Events > View Knowledge Article.
For instance, one article shows 1413 views on the article page in Employee Center, but in UX Analytics the article only shows 614 occurrences since it was published less than two months ago. Why are these numbers different, and what is the "true" number I should be looking at when it comes to analyzing our knowledge usage?
