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10-13-2023 02:11 AM
Hi,
I am new to this community.
When I an executing the ATF script, One of the user is getting logged out automatically.
Does this normally happen?
What is the workaround, I dont want to use other user.
Thanks in advanced.
Thanks!
Solved! Go to Solution.
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10-13-2023 09:39 AM
Hi @Arvind37
I found the KB article regarding this issue of your:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749009
Reagrds
Shaqeel
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
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Regards
Shaqeel
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10-13-2023 09:39 AM
Hi @Arvind37
I found the KB article regarding this issue of your:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749009
Reagrds
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel
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12-04-2024 05:44 PM
It is showing that my role doesn't grant access to view the article.
Could you please help me with either which role is required to see this or the actual root cause and solution of the issue.
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12-04-2024 11:55 PM
Hi @DipankarK
The KB article is not opening now.
You could attach the user details screenshots here?
Regards
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel