User is getting logged out in ATF during run

[Arvind37]

Hi,

I am new to this community.

When I an executing the ATF script, One of the user is getting logged out automatically.

Does this normally happen?

What is the workaround, I dont want to use other user.

Thanks in advanced.

Thanks!

[Shaqeel · Accepted solution]

Hi @Arvind37 

I found the KB article regarding this issue of your:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749009

Reagrds

Shaqeel

[DipankarK]

It is showing that my role doesn't grant access to view the article.

Could you please help me with either which role is required to see this or the actual root cause and solution of the issue.

[Shaqeel]

Hi @DipankarK 

The KB article is not opening now.

You could attach the user details screenshots here?

Regards

Shaqeel