What type of License do you need to have to make use of Employee Center Pro

[Alex87]

Hi,

Im looking for more info about what type of License you need to make use of Employee Center Pro. Is this only available for HRSD Pro and Enterprise license customers.. or is it as well part of the ITSM or Asset Management license?

Thank you for reply.

[Jaspal Singh]

Hi Alex,

Refer article that talks about all details.

Additionally, suggestion will be to reach out to your ServiceNow account executive for any license related talks.

[Alex87]

Hi Jaspal, your link is pointing to ServiceNow generic website. Not to any license table or so.

[Sharad S]

Hi Alex,

EC pro Available for HRSD Pro, HRSD Ent, or separately licensed customers via ServiceNow Store (first released on September 16, 2021, for customers on Rome). 

For existing Employee Service Center customers (from Quebec and before) — They will be automatically upgraded to Employee Center Pro once they upgrade their instance to Rome or beyond. By doing so, their existing implementation will not be impacted. These customers must download the Employee Center Pro app from the Store to get the latest functionality.

In sub-prod instances, there is no license impact so you can explore the functions and decide. Licenses are applicable once you turn on services or plugins (paid) in production instances.

It is always advisable to validate and confirm the licensing with your account executive. 

Please mark as correct answer/ helpful if the provided response resolves your query!