When I am imperosnating language picker is showing in esc portal but for my profile its not

[Eswar999]

Hi Everyone,

When I impersonating anyone I am able to see language picker in esc portal but with my profile i am not able to see that field in esc portal under user preferences

[Bhavya11]

Hi @Eswar999 

in OOTB User Preference  widget  it will check that 

languageEnabled : pm.isActive('com.glide.i18n') && gs.getProperty('glide.ui.language_picker.enabled', 'true') == 'true',

if this return false then it will not show.

Please mark helpful & correct answer if it's really worthy for you.

Thanks

BK

[Eswar999]

Hi @Bhavya11 ,

Thanks for your answer, I understood this and I checked these conditions

the issue is when I am impersonating, I am able to see that language picker but with loggedIn users we are not able to see

[Bhavya11 · Accepted solution]

hi @Eswar999 

did you ask user to check in different browser or Clear the browser cache and Logging off and back into the instance

Please mark helpful & correct answer if it's really worthy for you.

Thanks

BK