When transcribing a request to a mail notification, the formatting of the description is being lost.

[AanchalSri]

When transcribing a request to a mail notification, the formatting of the description is being lost, I am currently using current.description.toString() in the mail script but it is skipping the new lines and adding just single space.

[AanchalSri]

yes

[Slava Savitsky]

Have a look at this article from the product documentation:

Line breaks in email notifications and rich HTML