When we click on kb article from Employee Center on My task it should open kb view

Rohith2
Tera Contributor

When we click on kb article from Employee Center on My task it should open kb view for that particular record.

1 REPLY 1

Vaishnavi Lathk
Mega Sage
Mega Sage

Not sure that I fully understand your issue, but I think it would be solved by using Service Portal > Page Route Maps.
See also: Enable the page route map (servicenow.com) (Docs for HR, but works for all portals and pages)


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