Where can we find the page link which user provided the feedback in Experience Feedback in portal.

Gopal Allu
Tera Expert

‎01-09-2025 10:03 PM

Hi All,

I am unable to find the URL for the page where the user is having the rating and comment. I can able to see those in comment and rating value in the survey result part. But there is no field i can see for URL of the current page populated in any of the fields in the backend record.

 

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Thanks and Regards,

Allu Gopal.

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3 REPLIES 3

AfzalKhan
Tera Contributor

‎02-18-2025 06:45 AM

Have you found the answer? If yes, please post

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Twinkle S
Mega Sage
Mega Sage

‎02-19-2025 05:35 AM - edited ‎02-19-2025 05:36 AM

Hi, @AfzalKhan  @Gopal Allu  , go to Feedback Analytics in navigation,

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Click on the dashboard and it will take you to the feedback records,

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You can directly filter out aswell from metric assessments .

 

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Thanks

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AfzalKhan
Tera Contributor

‎02-20-2025 01:10 AM

@Twinkle S Thank you for the answer. My requirement is: I have created feedback definition for the topic (technology and Email services). If user has given the feedback 5 star feedback for the technology topic and 2 star for email services then I need to find out which topics the 5-star and 3-star ratings correspond to.  where should I look to identify the topics associated with 5-star and 3-star ratings?

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