- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2025 05:23 AM
I want to hide the mega menus sub topic or the topics only for the specific users in the portal
how can I achieve that?
I have tried to hide the mega menus topic its working but for completely all the users
My requirement is for specific user where only they can see the topics
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2025 02:00 AM - edited 02-18-2025 02:02 AM
Hi @shruthij - we have similar condition where we have added the required role based condition on Menu item record itself, as below
Hope this helps - let us know if you need more help/details.
If my answer helps you, please mark it as correct and accepted, thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-17-2025 10:54 AM
The way we've worked around that is by limiting the visibility of connected content (i.e. knowledge articles and/or quick links) to the desired audience. Since you need to have at least one KB article or quick link connected to a topic for it to display in the mega menu, limiting the audience of the connected content also limits visibility of the menu menu topic itself.
You can set up a User Criteria group (https://<your instance URL>/now/nav/ui/classic/params/target/user_criteria_list.do) and define the users. Then, when you create the KB article or quick link you can add this user criteria group to the "can read" section and it should limit visibility to only the people in the User Criteria group.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2025 02:00 AM - edited 02-18-2025 02:02 AM
Hi @shruthij - we have similar condition where we have added the required role based condition on Menu item record itself, as below
Hope this helps - let us know if you need more help/details.
If my answer helps you, please mark it as correct and accepted, thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2025 02:18 AM
Thank you @Akansha Gupta and @Ashley Heath this helped me and it did worked