Which Role require to add comments while approving RITM from Employee Center portal

[swathi44]

To add comments while approving RITM from employee center which role require to the approver? to approve "approver_user" role is enough but to add comments which role is sufficient than "sn_request_write " role?

[Community Alums]

Hi @swathi44 ,

"approver_user" role should be enough.

However,  "sn_request_write " role would be additional as it also contains follwing roles:

[swathi44]

Hi Sandeep,

Only with approver_user role end user unable to add comments from employee center while approving RITM. So we checked with sn_request_write role, but it provides more privileges to the user than require as it includes other 8 roles. Could you please assist with other possibility if have anything? I need the solution asap.

[Community Alums]

Hi @swathi44 ,

 Check with "snc_internal" role.

[swathi44]

I tried with snc_internal role but still not able to add comments. Only with approver_user role 

Along with approver_user and sn_request_write