Would anyone know what may be causing flashing three dots in the main menu of Employee Center Pro?

abrahams
Kilo Sage

We installed Employee Center Pro and started building it out.  We seem to have a bit of an annoying problem with flashing three dots in our main menu to the left of "My Tasks".

 

ECP_FlashingDots.png

It took me a while to get this print screen because they flash so fast.  Any idea why this would be happening and how could I stop them from flashing?

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Not sure, though just looking at the picture I would think these are the 3 dots which are only visible when a page is loading. When a page is finished loading, the 3 dots won't be visible anymore.

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Mark Roethof
Tera Patron
Tera Patron

So I think this is the loading indicator based on what you are describing.

 

1.png

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Dan O Connor
ServiceNow Employee
ServiceNow Employee

This is an indicator for the page loading. If it's happening so fast that is a good thing, as your EC and pages are loading quickly 🙂 

 

 

Jared Kramer
Tera Expert

I'm running into the same thing, and if I understand what is being said - it isn't just a 1 time thing while the page is initially loading - it's that it repeats while the screen is displaying.  It's on about every screen in our Portal.  I'm used to it just showing up in the beginning while the screen is loading and then going away.  It's almost as though it's reloading every second