Would anyone know what may be causing flashing three dots in the main menu of Employee Center Pro?

abrahams
Kilo Sage

‎06-07-2023 01:05 AM

We installed Employee Center Pro and started building it out.  We seem to have a bit of an annoying problem with flashing three dots in our main menu to the left of "My Tasks".

 

ECP_FlashingDots.png

It took me a while to get this print screen because they flash so fast.  Any idea why this would be happening and how could I stop them from flashing?

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Dan O Connor
ServiceNow Employee
ServiceNow Employee
In response to Jared Kramer

‎07-14-2023 05:56 AM

@Jared Kramer While it's possibly a UI bug, I'd imagine its not as I have come across that before.

 

Do you have any customisation in place you are aware off? It's entirely possible the EC is still loading or attempting to load content/widgets but is timing out or experiencing an error.

 

I've seen this with overly customised Header Menus, and also some custom widgets running in async, that are either inefficient server side calls, or are actually failing.