1 catalog item for 2 catalogs not visible on custom portal
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05-27-2026 11:26 AM - edited 06-01-2026 05:07 AM
Hi All,
@James Chun
Anders Skovbjerg MVP 2026: My Community Power , @Ankur Bawiskar @Chris Doernbra1
I created new custom portal and Created a separate Catalog for new portal: Partner Catalog
I want to hide catalog items on newly created Partner Portal and show only a few specific catalog items in new portal.
I added catalog item in more than one catalog?
Service catalog and partner catalog
I am doing search it is still showing service portal not partner portal
I created the search sources as well
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05-28-2026 01:56 AM
Check this thing as well:
- Navigate to Service Portal > Portals in your ServiceNow instance filter navigator.
- Open your new custom portal record.
- Scroll down to the related lists and locate the Catalogs tab.
- Find the Partner Catalog entry, right-click the row, and select Delete.
- Click Update to save your changes.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-28-2026 01:58 AM
I want partner catalog to be there Why should I delete it?