Hi,I'm looking for a way, how I can hide the Support resources widget on the default topic template page when there are no connected items linked to it. Anyone have some ideas how to do this? I have seen some companies have managed that. Thank you. ...
Are the social media glyphs here on this site not available in ServiceNow? I don’t see a glyph for X or Tiktok in my instance.
When you relate catalog items (sc_cat_item) to knowledge articles (kb_article) it causes a box titled "Related Items" to appear with a link to the catalog item to appear (as shown in the attached screenshot). I'm curious if it's possible to relate kn...
Hi AllWe have a requirement to have the different Announcements to automatically translate based on the user's language. Does Service now have this functionality and/or anyone utilizing this. Some of the articles i have seen seem to suggest that th...
Hi ServiceNow Community,We are currently using the Global Header in our instance and want to embed the EC Pro Notification Bell into it, similar to how it appears in the Employee Center.What is the recommended approach to embed the EC Pro Notificatio...
Hi all, I'm trying to set up Employee Center Pro to enable blog posts as described here, but installing Communities (com.sn_communities) - a CSM application - also adds the public-facing Community portal with no obvious way of closing this to interna...
Hi all, I want to explore about Movework and its configuration in my personal developer instance.I have tried to find resources but they are little bit complex in comparison to enable in system.Can you please tell me the resource or any path to enabl...
Hi all,I’m working on a Guided Tour in ServiceNow (Service Portal / Employee Center) and facing an issue with a step targeting a menu item (e.g., “My Requests”).Scenario:When the screen is wide (or zoom is reduced), the item is directly visible in th...
under the mega menu taxonomy, i don't know why but the quicks are suddenly got removed although it was working before. The quick links are active as well as i did sync hierarchy. Still not visible in employee center. Anyone please help me. If anyone ...
Hey all, in my ESC the my org chart button near the HR and the IT taxonmy are not visiablewhat should I do ?
Hi, can anyone help me on thisi created a new search widget in a custom app scope, which is working as expected i want a custom search results for catalogs so created a new search profile and search application, but the search result is routing to th...
Hello,Would appreciate advice on how to manage transition from ec_dashboard to ec_pro_home page in terms of users who might have saved xxxxxx.service-now.com/esc?id=ec_dashboard as favourite in their browser.I tested this in sub-prod by first saving ...
I’d like to know:What are the states for documents. As illustrated in the screenshot labeled screenshot-1, it is not possible for my user to alter the state of a document. Is it possible? How?As illustrated in the screenshot labeled screenshot-2, it’...
I am encountering a weird issue with breadcrumbs in KB article. It shows as below : Home > Category > Knowledge Base name > %short_descrIt should be ideally showing the KB article short description at the end. This issue occurs only for one of our cu...
I have users whom are in locales that we do not have conversion rates for, and the business is fine showing them prices in USD. Currently the system will just show no price (and thus their requests are listed as $0 USD) upon submission. How do I defa...