tracking clicks on hyperlinks
On our news articles, we put some hyperlinks to external resources. Is it possible to track the clicks on these links in any way?
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On our news articles, we put some hyperlinks to external resources. Is it possible to track the clicks on these links in any way?
Hello, everyone,I would need support in trying to remove the duedate from the HRM todos Summary widget as highlighted below: Would you know the best way to do this?
We currently the Employee Center set for HR use and we have the Service Portal set for IT use. Currently when searching in both Virtual Assist and Regular searches via the Service Portal, catalog items that should be only restricted to the Employee ...
I am creating a news article and using the content editor. I accidentally clicked paste when I wasn't clicked on the correct block, and it put it down at the bottom of my screen "why it matters". Since this is not in a text block or any sort of conte...
Hello. We recently switched to Employee Service Center and enabled AI Search. If I search for the word "indemnity", one of the first results that pops up is KB0017092. When I click the link, this is the site that it attempts to go to: https://[my i...
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Hi Team, Get Support Menu item is stuck on left side.Even though we are creating new menu items and selecting position right, still they are showing on left side. Thanks
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We have created some short videos for end users that are helpful for completing certain things, so that we can appeal to all kinds of learners. I know there's an option to embed a video inside a knowledge article, but is anyone else doing something c...
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ServiceNow has a number of TinyMCE system properties, available in sys_properties.list, that allow customizing the toolbars in the TinyMCE editor. If you filter by "*glide.ui.html.editor" you'll find a suite of properties for customizing the HTML and...
I went into Rich Content to edit a subtopic page, and when I began creating the components it looked just fine. However, now when I go back into it to try and make updates, the editor window does not work. The UI looks messed up, it won't show any bl...
I want to configure standard ticket form on ESC, my requirement is to add resolution information to the activity tab. Is it possible OOB or customization required??
Hi i have created a custom Search widget in a custom APP scope, which contains custom Search Application and Search source in AI Search with ESC PortalSearch Source on catalog items table to suggest catalogs created within custom scope, which gives ...