Hello All,Earlier when I created the topics in the mega menu, they were placed on the top of the main page but now I see we have "Navigation style" field (Advanced Portal Navigation) which asks for Top and side view. With side selection the mega menu...
We he 2 major implementations coming up, Employee Center and MS Teams/Servicenow implementation. We are trying to decide which one of these implementations to do first. I understand thatEmployee Center does NOT require MS TeamsMS Teams integration do...
Hello, we have recently implemented Employee Center Pro and are trying to configure the AI Search functionality. We've set it up to return knowledge articles, people, and catalog items, but have not been able to get it to search the content on the to...
Good Day, users with business stakeholder cannot see approval details in employee center my task widget. I tried creating read ALC on requested item table but still no luck.I have check user have below roles because of the business stakeholder1.sn_re...
We are wanting to embed a carousel photo library in the bottom of an article. For example, we have a news article around a expo show and we want to display around 20 images from the show making it available for the reader to click through the photos...
Currently, whenever someone attempts to search for an HR case that they created in the Employee Center, it shows the default ServiceNow HR Case form view instead of displaying the ticket in the portal.I think there is supposed to be a setting for dis...
Hello everyone. I have a couple of questions related EC Pro Mega menu and taxonomy. Maybe someone could help with them Is there any restriction about the maximum number of Child sub-topics (e.g. Computers, Printers) displayed on the mega menu (e.g. ...
Hi,I'm looking for a way, how I can hide the Support resources widget on the default topic template page when there are no connected items linked to it. Anyone have some ideas how to do this? I have seen some companies have managed that. Thank you. ...
Are the social media glyphs here on this site not available in ServiceNow? I don’t see a glyph for X or Tiktok in my instance.
When you relate catalog items (sc_cat_item) to knowledge articles (kb_article) it causes a box titled "Related Items" to appear with a link to the catalog item to appear (as shown in the attached screenshot). I'm curious if it's possible to relate kn...
Hi AllWe have a requirement to have the different Announcements to automatically translate based on the user's language. Does Service now have this functionality and/or anyone utilizing this. Some of the articles i have seen seem to suggest that th...
Hi ServiceNow Community,We are currently using the Global Header in our instance and want to embed the EC Pro Notification Bell into it, similar to how it appears in the Employee Center.What is the recommended approach to embed the EC Pro Notificatio...
Hi all, I'm trying to set up Employee Center Pro to enable blog posts as described here, but installing Communities (com.sn_communities) - a CSM application - also adds the public-facing Community portal with no obvious way of closing this to interna...
Hi all, I want to explore about Movework and its configuration in my personal developer instance.I have tried to find resources but they are little bit complex in comparison to enable in system.Can you please tell me the resource or any path to enabl...
Hi all,I’m working on a Guided Tour in ServiceNow (Service Portal / Employee Center) and facing an issue with a step targeting a menu item (e.g., “My Requests”).Scenario:When the screen is wide (or zoom is reduced), the item is directly visible in th...