I would like to create a bell icon notification in employee center based on below criteria and how do I do that?1. this bell icon notification is only showing the caller of the incident2. this bell icon notification is only showing the opened of the ...
Hi ServiceNow community, Is it possible to hide the banner in the topic header? We were able to remove the banner image however now it just displays a background color of the theme. We are trying to hide the banner from the topics because the banner...
Hi All, For few of the knowledge articles, the frontend and backend content is completely different.The content displayed is outdated version and no clue why that is still showing up to the end user.Kindly let me know what could be possible solution ...
I have an idea for a catalog item, and I want to see if someone gives me a little push. Simple item. Two fields: sender and receiver. When you hit submit, ServiceNow generates a random number (this probably triggered from a script) and then sends an ...
Hello,I have added Some more details in My Task page like, Number, Short-description Description, Comments and Priority. But it is showing in one line, How to divide it in the format ofNumber - short descriptiondescription:Comments:Priority: Thanks....
HelloI created a feedback definition with type = In Page. I selected the page = my_request but the expected result which is to display the widget on the 'my request' page does not happen Is anyone familiar with this widget?
I create a knowledge base article, submit and publish it.The Publish workflow is 'Knowledge - Approval Publish'.Approval task is triggered, but when the knowledge base owner logs into their ESC, they do not see the approval task in their My tasks/Tod...
Hi. i want a reopen button in my esc employee portal. i am working on procurement case management. Once I received the resolution to the query, I want an option to re-open the case with the option to add the comments and reason for re-open these opti...
Hi everyone, I just cloned the HRM Catalog Item and SC Catalog Item widgets, and I redirected the custom from hr to sc. But for some reason the CSS broke. I've already looked at the dependencies, pages, containers, lines, etc. Does anyone have any su...
Hi Experts, I want to change the background color to #12086f and font color to white of the below info message on service portal page. How to achieve this? Regards,S
GoalThe goal is to add a field style (represented by a green teal dot) to the incident list view when either the caller or a user listed in the Additional Information or Work Notes watch list responds or updates the incident. While the field style wo...
Hi All, Our customer who is moving to EC Pro wants to have a ‘waffle’ on the top left side of the Employee center header, to recreate functionality provided by Microsoft (they are moving from a SharePoint intranet to EC Pro). We have already discuss...
I am in the process of migrating from the Service Portal to Employee Center. I've managed to configure it and customize it as needed for my company, but I can't seem to find where I can customize the way it displays on the browser tab. Does anyone ...
1- Logo are currently placed On left hand to be deleted and different logo need to be placed on right side . 2-Change of links.
Dear AllGreetings!Please be informed that I am facing concerns while searching for special characters in portal global search. I have knowledge articles from different domain i.e Microsoft and Microsoft+ both are different agencies and have separate ...