Good day everyone, Just looking to get assistance on where I can locate a problem I'm having. At this time, in both Service Portal and Employee Center, the catalog items that are manually built and as well pre-built ones are not showing the Title of...
(hope I am putting this in the right forum)I personally had created a Catalog Item that would take several inputs from the customer (some being mandatory). In our test environment, this worked fine, and we pushed it up to PROD. But in PROD an odd t...
After upgrading to Patch 3 Washington DC, When im searching any catalog item. It not showing respective catalogs. Search source--> ALL-->> Hold on, your results are waiting( this type of message is showing).
Hi! We are going to move over to Employee Center in the autumn, and we've been looking updating our taxonomy for our Service Portal catalogue and knowledge base. What I feel is lacking is the amount of filters available to sort through the different...
For some reason when I am attempting to search on Employee Center, I can only see the "Most Relevant" option in the search results. Any way to adjust the drop-down so I can see the "Most Recent" option as well? Trying to change the Search Bar Widge...
Hello, I'm trying to use the same widget to render approvals whether viewing an approval task in "My tasks" or on the standard ticket page. I have found that the standard ticket page uses a widget called "HRM Task Parent" to render to-dos and approva...
I am new to ServiceNow and attempting to add a new quick link for a dashboard to my Employee Center. I reconfigured the 'quick links' new form in dev to include a dashboard selection which I have selected the correct "Upcoming Changes" dashboard. I c...
Hello All, Any recommendations for a taxonomy on a domain separated instance? A client is doing a domain sep with multiple tenants. For the most part the structure is the same, but there are some parent/sub topics that will show or not show based on ...
Hi everyone,I need to create a pie report, but in both side I need to push inside a sum of two different field. Everyone have some documentations about Custom Chart to use? Because i see that there is custom chart with type pie report but I don't kno...
Hi Expert, would anyone know how to hide the uncheck checkbox variables in options of todo approval task.KB: Service Portal: How to hide unchecked checkbox variables in "Options" of Approval Widget. - Support and Troubleshooting (servicenow.com) indi...
I need help in modifying the Employee Center Homepage.We have a requirement to add customer logo on the landing homepage with some static company information over the logo. How can we achieve this ?I am also not able to position the background image ...
Hi Team, HR mega menu is not showing down arrow like IT and Workplace though it has topic details.
Hi Team,I'm configuring HRSD module, can you please let us know how to bring HR services present in platform to ESC, I couldn't even see service catalog in my ESC. Please assist with steps. Thanks
Hi Everyone, I'm configuring the plugin User Self Registration, on a employee center portal.Works well, except this point : when a user is self registrated (validated email and password changed), the system affects him the snc_external role automatic...
I would like to create a bell icon notification in employee center based on below criteria and how do I do that?1. this bell icon notification is only showing the caller of the incident2. this bell icon notification is only showing the opened of the ...