Stock Price Ticker widget
Hi,I'm wondering has anyone created/found a stock price ticket widget? We wish to show the clients stock price on the Employee Center portal. I saw there was an OOTB "Stock" widget, but it is discontinued.Thanks!
Forum Posts
Resolved! Best Way to Move Content into a ServiceNow Knowledge Base
I'm looking for the most effective way to migrate Confluence Wiki pages into ServiceNow Knowledge Bases. Has anyone found an effective way to import content from Wiki most directly into SN, while honoring the KB workflow (e.g., an easy import, a trig...
Creating a 2 level menu structure in Left Side navigation in Employee Centre
I would like to create a two level structure within the menu item within left side navigation within Employee Centre. We have multiple Quick Links in the top navigation, which I would like to bring to Left side navigation. e.g. Technology Services>Qu...
Resolved! How to Add a Character Counter and Limit to Multi-line Text Field in Service Portal Catalog Item?
Hi everyone,I'm working on a catalog item in the Service Portal (ESC), and I need to implement a character counter for a multi-line text field.Here’s what I’m trying to achieve:Limit the input to 1000 characters.Display a live character counter below...
How To Add Angular Provider Dependency To A Custom Service Portal Header Widget
Hi Community,I am hoping someone can help me with an issue I have been struggling with regarding Angular Providers and customize header widgets in Service Portal.BackgroundI created a custom header widget and add function pop up modal for high-traffi...
Resolved! How to give a warning pop up to the incident caller before they click the close button on EC
In Employee center after an incident is resolved, the caller is given two buttons to either close the incident or reopen it. But, if the caller clicks on close button accidently it will be permanently closed. We want to give a prompt to user when the...
Resolved! I have issue catalog request old name is reflecting in Employee center
Hi All, I have a issue where a Record producer name is updated recently but when searched in Employee center search results old name is reflecting when we open the request updated name is showing.Even after updating the name why old name is showing i...
How to access Shadow DOM with CSS in ESC Portal
Hi developers, I would like to add underline when hovering on the facet pills.On the developer tool, show me this shadow-root.I am unable to edit its CSS.Hope you can help me with this matter. Thank you.
Resolved! Notifications in Employee Center display Page not found when clicked
Zurich release When we implemented Employee Center, the decision was made to use /sp as the prefix instead of /esc in order to make things transparent for prior service portal users. Apparently, doing so has affected notifications in Employee Center...
TOPIC Page as Search Result in EC Pro opening in backend view
Hi All, We have a requirement to include Topics in search result along with knowledge articles and catalog items in our EC pro portal. After creating Indexed source and including it in Search profile, we are able to see the topic in search result, bu...
Widget: Catalog Homepage Search- Configuration
My boss has tasked me with creating a brand new ticket page for our incidents and requests. She wants people to be able to search using a search box that will specifically only search catalog items to try and help employees find the correct ticket to...
Resolved! Users cannot view the rejection reason in the Employee Center for My Requests
Users who use the Employee Center to monitor the requests they have submitted (usually via a catalog item) can view the REQ and the RITM, however, when a rejection reason is given by the approver in the SOW or UI16 view , the users cannot see it. Wh...
List of Frequently Requested Items on the Employee Portal
Is there a way to create a list of frequently used catalog items that we can replace with the current "recommended for you" widget for all non-itil users of the Employee Center portal? We know each staff can individually mark at item as a Favorite an...
Knowledge Base link on Employee Center Portal not working
For some reason, the link on our Employee Portal homepage to take the user to the KB articles in the User KB is not working. If a non-itil license holder clicks the link on the portal, they get the message that there are no articles to view.However a...
Resolved! Branding employee center
HiI am branding the employee center. I configured the nav bar with logo and theme colors, but I also want to changes the green gradient background from the page. how to achieve this ??
