Trying to implement granular delegation and two areas I'm not quite getting. Table choices. Maybe people have said no, don't use the sysapprover table and the documentation says it needs to be a task table. Ok, fine, I'll start with request item t...
Hi everyone,I'm looking into the new ServiceNow EmployeeWorks solution. I would like to know if EmployeeWorks supports ingesting and indexing data that resides under other third-party platforms using External Content Connectors?
Hi All, I am facing a issue with Facets in Employee center the facets are available as shown in the screenshot but when searched with any term the results are getting but the facets filters should be available to filter as shown in another screenshot...
Blog: Vibe Coding Your First EmployeeWorks Widget - A Walkthrough of AIUX Widget Creation If you've built Service Portal widgets for any length of time, you know the drill: create a widget record, wire up server script, client script, HTML, CSS, test...
Hello Colleagues,I was asked to add "Requested for" field on Shopping card. I manage only to find proper (I guess) script "servicecatalog_cart_template" and articles I found seem to be outdated, as non scripting admin I need some support. I would app...
Hi Team,I am facing an issue with Knowledge Article search in Employee Service Center (ESC) for a user whose language is set to Chinese.Scenario:The user belongs to China and their preferred language is Chinese.When I impersonate the user, the ESC in...
I have a simple Guided Self Service that clarifies if the user needs to submit an incident or a service request. Based on their answer we offer the correct catalog item.Rather than showing "What might help .." where the user has to click "Start Requ...
Hi everyone,I'm facing an issue in ServiceNow Now Mobile (Zurich) with a Mobile Web Screen (MESP) and would like to know if anyone else has experienced this or found a workaround. Issue ->When navigating from a native mobile screen to a Mobile Web S...
even after setting all agents to off i can still see VA on my portal also if i turn on any people hub or now assit VA then the VA plus Now assit icon comes on the portal i only want to show now assit floating icon with star on it
If we search any record number in homepage search it is takes us back to native ui. Instead of that I want it to go to any esc portal page like ticket page. How to do that?
Hello, On the My requests page (esc?id=my_requests), the filter options are limited to Open requests/Closed requests and Search open requests. Is there perhaps something on the roadmap - or already the November store update - to expand these filter ...
Hello all, We currently use the Service Portal in ServiceNow, but we are moving to the Employee Center. Currently, when a user clicks on Request Something, it presents a Catalog Main Page: I would like the same in the Employee Center, but when I add ...
Hi All, I need to add approval/reject button in ESC portal under my tasks of "My active item" widget. If any tasks is going for approval such as RITM and request then it will show approval and reject button at the bottom in portal page. As of now, it...
We are planning on migrating to Employee Center from the Service Portal at some point next year. Based on what I've seen in demos, forum posts, and other resources available on the ServiceNow site, I'm not entirely sure I understand what the differen...
Hi,I'm wondering has anyone created/found a stock price ticket widget? We wish to show the clients stock price on the Employee Center portal. I saw there was an OOTB "Stock" widget, but it is discontinued.Thanks!