User Activity
01-07-2026
I have client script which should be copying the incident variables to the submit a request variables like short description and description once the incident ticket is converted in to the request here the client script is not working and copying the...
The recommendation are not working on the system incident for task intelligence but the auto filling of the fields such as category and subcategory are getting predicted Can I know how should I fix this where I want a recommendation for those fields ...
I have configured the action on the task intelligence model and mapped the fields to predict on the user service once the incident is submitted but on the user service field its not predicting the services once the ticket is submitted
AI Search Profile can no longer be published and it displays the error message "You cannot publish this profile yet, because you have unpublished dictionaries linked to this profile. Check the "State" field of your dictionaries." I am able to see thi...
The sys_attchment table is storing the sys id of the image but it is not getting displayed on the incident form or any RITMBut it is getting stored in the table