Hi Team, I was working as a business analyst in one of the top MNC in India, overall, i have 12 years of experience in IT industry. i felt there is less opportunity for business analyst in my organization. so how i can move ahead in my career after b...
Is anyone out there using ServiceNow to track SLOs (Service Level Objectives) such as application availability or hours of operation for different business areas? If so, do you use CMDB or SLM module? Thanks.
Hello! I need help understanding the information displayed by a "type score" widget. The attached screenshot shows white triangles and two additional sections for dates & percentages. Can someone explain what are they and their relationship?
I am from Moveworks Data Science team and excited to join this community.Does anyone know the contact point or process to engage data.world team? I'd like to onboard our analytics system to data.world in order to create an enterprise data catalog. If...
Hi everyone — posting here to get enterprise analytics perspectives on a practical problem: teams are moving fast with automation + AI in ServiceNow delivery, but many failures are preventable if we instrument the right signals early.Disclosure: I’m ...
Hi all, We would love to team up with more ServiceNow customers to potentially organise a meeting of the UK SNUG at some in H1 2026. The theme we are thinking about is Resilience and incident response. Can you please contact me if you are interested...
Hello! I am trying to create a report or dashboard widget that would reflect reporting on the number of HR Cases that have been rejected during the awaiting acceptance period. The case moves back to ready once it is rejected, so there is no status th...
I want to create a list report that will provide a count of PTASKS for each problem record. How do I create a filter that will provide the count of PTASKS for each problem record. I tried to create a report of all PTASKS grouped by problem record, ...
I need to pull a report that lists all the Knowledge Articles that contain large attachments. Since sys_attachment is a forbidden table, how can connect it to Knowledge? any ideas?
I am working with a Formula Indicator that has already been created for my company, but I am trying to modify it so I can show a specific assignment group(s) for the Incident/Indicator. Right now, I am building a dashboard that is showing the percent...
I’d love to hear from other founders and teams, how do you usually generate leads for your business? Do you rely more on ads, SEO, referrals, partnerships, or maybe something less common? I feel like every niche has its own “sweet spot,” and it would...
Hi All, Hope everyone doing great. on Incident form we have like 50 custom fields. when we create a report on incident table we want all these custom fields showing on dashboards and they should be in while exporting the report. unfortunately system ...
I'm looking to create a report in ServiceNow that shows incidents where the last notes are from the customer - indicating a follow-up from the customer may be necessary. Any suggestions?
Appreciate help because we tray several times to create dashboard in ServiceNow with lucked. So, i need create interactive dashboard with external data (Excel) to be multi analysis board appear on 1 page.
Hey guys, We’ve recently installed the CIO Dashboard, but it seems like a lot of key information and metrics are missing. I wanted to check—are there any additional configuration steps we need to complete to fully enable all its features?Appreciate a...
