Maik Skoddow
Tera Patron
Tera Patron
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This article will no longer be updated as the topic is now deprecated and scheduled for removal from ServiceNow's capability portfolio.
Please refer to my article about Enterprise Architecture, which now includes all reporting and analysis capabilities under one roof.
 
Table of Contents

My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

 

 

 What is Application Portfolio Management?

 

Whether undertaking an application rationalization program, migrating applications to public cloud, or ensuring critical applications are not at risk from outdated technology, Application Portfolio Management plays a vital role in reducing risk and lowering costs, and in better aligning the application portfolio with strategy. ServiceNow’s Application Portfolio Management (APM) provides a complete picture of the application estate, including the underlying technology relationships. As APM provides both the technology and work perspective, architects can easily assess the impact of any changes on the architectural state. APM also ensures what is beingplanned is aligned with the technology and strategic goals of the organization.

 



 

Product Information

Entry point to the official product information pages

 

Product Documentation

Entry point to the official product documentation

 

What is application portfolio management?

Detailed explanation of the topic

 

Data Sheet

Summarized overview in one PDF file.

 

Process Guide

Provides a high-level view of the product and the processes implemented by that product.

 

Implementation Insights

From a People, Process, Data/Analytics and Technology perspective the typical insights and risks that may be faced during an implementation along with recommended solutions and mitigation options.

 

Success Map

An overview of implementing, maintaining, and getting maximum value from Application Portfolio Management.

 

Success Pack

The APM Foundation success pack is to help modernize and optimize the customer's Enterprise Architecture,

addressing challenges such as:

  • Unified Visibility of Application & Technology Landscape – Businesses are using varying tools and technologies to deliver critical capabilities. Many of which create redundancy.
  • Modernization of Application & Technology Strategy – Today, IT is seeking to modernize the way to deliver outcomes in the form of cloud & hybrid delivered technology.
  • Measurement & Alignment of Capabilities to Strategic Objectives – Business need to focus on what delivers value most to their customers, and ensure investments are focused on these key Capabilities

 

 

Trainings & Courses

 

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Articles & Blog Posts

 

2022-01-14 by GlideFast Consulting

The Ultimate Guide to ServiceNow Application Portfolio Management

 

2023-02-14 by @mcastoe 

Manage Software Technology Standards with APM's Technology Reference Model (TRM)

The Technology Reference Model (TRM) feature of Application Portfolio Management (Tokyo+) allows practitioners to define the Software Technology Standards for their enterprise. For many reasons including risk as well as cost management, the technologies used within the enterprise must be governed. The software products governed could be enterprise software such as database and middleware or end user computing such as mail clients or messaging and collaboration desktop tools

 

2023-06-20 by @mcastoe 

Technology Portfolio Management - Getting Started

In the May '23 Store release, the APM team here at ServiceNow has released a brand-new TPM facility and process. The new TPM is shown in the new Enterprise Architecture Workspace and will be our direction for technology alignment and obsolescence risks management going forward.

 

2023-08-29 by @mcastoe 

Creating Minimum viable Application Services to support Technology Portfolio Management (TPM)

 

 

 

Videos & Podcasts

 

2022-06-13 by ServiceNow Community

CSDM v 4.0 and APM 

 

2022-08-11 by ServiceNow Community

Application Portfolio Management 

Learn how you can make data-driven decisions on whether to invest, sustain or replace business applications by leveraging ServiceNow's APM to understand your application landscape; manage technology risk and compliance; and perform capability-based planning to align technology investments to business strategy.

 

2022-09-26 by ServiceNow Community

Tokyo SPM APM Technology Reference Model 

 

2022-11-22 by ServiceNow Community

Start Managing Applications with Application Portfolio Management 

Manage your digital assets strategically, with complete insight into your application portfolio you can evolve to where your business goals and technology investments are in perfect alignment. In this interactive workshop participants will receive guidance and learn how to initially stand up and implement APM. Each participant will receive an “APM QuickStart Tool Kit” at no cost, to help populate the necessary data to utilize APM and realize immediate value.

 

2023-03-12 by ServiceNow Community

Application Portfolio Management & CSDM discussion Introducing the Enterprise Architecture Workspace 

In this video, Doron Orbach the Application Portfolio Management PM and Mark Bodman, CSDM and CMDB PM explore ServiceNow's evolution of APM and the new Enterprise Architecture Workspace. Doron provides a demo the new Workspace features, we discuss new features such as the Digital Interface and Integration, and discuss the CSDM context.

 

2023-03-12 by ServiceNow Community

Define your Roadmap for a Successful Application Portfolio Management Implementation 

ServiceNow Application Portfolio Management (APM) can help to uplevel your strategic planning and give you a visibility to your enterprise systems from the business level. Success and getting full value will often depend on establishing the right roadmap for implementation and rollout to your organization. In our meet up we will discuss: Recommended approach for rolling out APM functionality Value at each phase Interaction and value of inherent integration with other ServiceNow Applications from ITAM, ITOM , GRC and SPM

 

2023-03-22 by ServiceNow Community

Technology Workflow Utah Release APM Enterprise Architecture Workspace 

The Utah release introduces the new Next Experience workspace for the Enterprise Architect. This workspace will allow Enterprise Architects to view their technology portfolio, support the business by mapping business capabilities to applications, identify redundant applications to save cost, and have a plan for end of life applications to not put the business at risk, all in one interface.

 

2023-05-02 by ServiceNow Community

Introducing: Enterprise Architecture Workspace for APM 

Learn how the new Enterprise Architecture Workspace (EA Workspace) for APM provides an interactive user interface that enables enterprise architects to stay up to date with their tasks, get insights, and monitor the health of their portfolio -all from a single location.

 

2023-06-23 by ServiceNow Community

Drive out Technology Obsolescence with APM's new Technology Portfolio Management 

A review of the new Technology Portfolio Management (TPM) capability and how you can better manage technology obsolescence risk in ServiceNow. In this workshop, participants will receive guidance on how to setup and use TPM.  Each participant will receive a “TPM Getting Started Kit” at no cost, to help realize faster time to value for TPM.

 

2023-07-19 by ServiceNow Community

Establishing Your Technology Reference Model 

In your business enterprise, using an unapproved software can create great risk to the organization. ServiceNow's APM Technology Reference Model allows your Enterprise Architects to define the Software Technology Standards and reduce for your enterprise. Join this webinar to learn more about Technology Reference Model and the latest tips and tricks to get started. Plus, you'll get a sneak peek on upcoming new features!

 

2023-08-29 by ServiceNow Community

Enhance your APM with the Enterprise Architecture Workspace 

Learn the ins and outs of using Enterprise Architecture Workspace to get even greater value from your Application Portfolio Management practice! Join this 360 Exchange to hear from ServiceNow experts and connect with your peers on:

  • Enabling enterprise architects to stay up to date on tasks, get insights, and monitor the health of the portfolio
  • Step-by-step guidance on installing Enterprise Architecture Workspace
  • Using the unified interface to explore portfolio overview, health, and insights

 

2023-09-20 by ServiceNow Community

Vancouver Release: APM Business Application Enhancements 

This video covers the new APM enhancements introduced in ServiceNow's Vancouver release. Planning and decision-making have been simplified with the introduction of the new 'Business Application' and 'Digital Integration' attributes. Furthermore, updates to Information Objects allow you to label data with multiple tags, providing you with greater control over sensitive information and enhancing its security.

 

2023-09-20 by ServiceNow Community

Vancouver Release: APM Enterprise Architecture Workspace Updates 

With the August 2023 store release and the Vancouver release, the Enterprise Architect Workspace has been expanded and enhanced to save time and increase efficiency. From small enhancements such as additional buttons for requests and tabs of information, to major enahncements such as full Technology Risk Management and Technology Portfolio Management functionality.

 

2023-11-28 by ServiceNow Community

Enhance your APM with the Enterprise Architecture Workspace 

Learn the ins and outs or using Enterprise Architecture Workspace to get even greater value from your Application Portfolio Management practice! Join this 360 exchange to hear from ServiceNow experts and connect with your peers on:

  • Enabling enterprise architects to stay up to date on tasks, get insights, and monitor the health of the portfolio
  • Step-by-step guidance on installing Entreprise Architecture Workspace
  • Using the unified interface to explore portfolio overview, health, and insights

 

2024-03-22 by ServiceNow Community

Workshop: Get started with Application Portfolio Management 

Manage your digital assets strategically, with complete insight into your application portfolio you can evolve to where your business goals and technology investments are in perfect alignment. In this interactive workshop participants will receive guidance and learn how to initially stand up and implement APM. Each participant will receive an “APM QuickStart Tool Kit” at no cost, to help populate the necessary data to utilize APM and realize immediate value.

 

 

 

Troubleshooting

 

Known Error Portal

 

Pre-configured filter for the respective topic. Remove the query string or modify the filters on the left side if you want to narrow down the search results in a different way.

 

 

Selected Articles

 

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Comments
Doron Orbach
ServiceNow Employee
ServiceNow Employee

Great resource list, thanks!

kelvinksau
Tera Contributor

Very useful

Andii
Tera Contributor

This is nothing short of excellent!!

Version history
Last update:
‎02-12-2025 09:31 PM
Updated by:
Contributors