We are excited to share the new innovations in Application Portfolio Management for the Tokyo release.
APM is already helping organizations organize and manage all their application portfolios, including mapping applications to their business capability maps and underlying infrastructure.
APM drives the reduction of costs through application rationalization and working better together with other ServiceNow products like IT Asset Management (ITAM), IT Operations Management (ITOM), and Integrated Risk Management (IRM), APM ensures operational resiliency by reducing technology risk and improving compliance around your key applications and services.
The Tokyo release of APM provides a number of new capabilities that enable organizations (and usually the Enterprise Architecture team at the organization) to set standards for the technologies that are used in the organization; and to manage all the architectural artifacts like diagrams and attach them to ServiceNow objects such as Business Applications.
Additionally, with this new release, we’re enabling enterprise architects to better visualize their technology estate by leveraging a new integration with Lucidchart, and to be able to report on their portfolio to other stakeholders in an easier way using the new ‘Export to PPT’ feature.
Let’s take a closer review at some of these new features:
- TRM (Technology Reference Model) – With the ‘Technology Reference Model’ you can define and track software product standards, request new software models for software onboarding, and importantly track technical debt of applications that do not comply to the standards. This is a feature delivered together with ServiceNow’s Software Asset Management solution. By leveraging the vast catalog of software model information on the platform, organizations can define guidelines and set restrictions on what software is permitted or not permitted to be used.
- Lucidchart Integration – The integration with Lucidchart enables to synchronize service, application and capability models to Lucidchart for enhanced diagramming based on the ServiceNow Common Services Data Model (CSDM).
- Architectural Artifacts – In many cases architects rely on information that exists in external documents or other information repositories. With the new Architectural Artifacts, you can attach and manage version-controlled Architectural Artifacts to Capabilities, Applications and Services.
- Export to PowerPoint – With this new feature you can export information from APM into PowerPoint format and share information on application portfolios using OOTB or organizationally branded templates.
We hope that you’ll find these features beneficial, and please let us know for any suggestion you might have.
