APM - Do AI Application records belong in APM?

Angela C
Tera Contributor

‎05-09-2025 02:53 PM

Curious to know where AI applications/tools should be tracked in ServiceNow? Is it appropriate to track them as an APM record OR is it appropriate for them to have their own table that is related to the APM business application they utilize?

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yogesh41
ServiceNow Employee
ServiceNow Employee

‎05-11-2025 08:51 PM

Hi,

 

Enterprise Architecture ( formally APM ) will be the place to manage AI asset for business persona. We are actively working on it and you will hear more detail in upcomign releases. 

 

There is already somthing to start with in Yokohoma, Exploring AI Control Tower. Please explore it. 

 

We will be happy to take input from the customer on their expectation or modelling of AI asset from EA perspective. 

 

Yogesh

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