APM integration with ITOM (Discovery)

[shaik_irfan]

Hi Expert,

Currently we are implementing APM for one of our client who already has ITOM specific discovery in place. I am new to this DIscovery world i need some standard practices on how to integrate Discovery while implementing APM.

Do we really need any integration or it is just pulling a CI's from Application table and display on the APM Dashboard.

[Ashutosh Munot1 · Accepted solution]

Hi,

For Technical Service you will get the data from discovery but what about the applications and there relationship with Services in organisation. This requires Service mapping. It scans from Top i.e. entry point till both of the Service.

SO in short no only discovery wont serve your purpose you need proper cmdb with business service and their relationship with CIs.

Thanks,
Ashutosh