Reattempt exam
I have registered for exam but unable to open the exam on the schedule time becase the system run what to do nextHow can i reattempt the exam
Forum Posts
How to bulk load custom technologies into ServiceNow Content Library?
How to bulk load custom technologies into ServiceNow Content Library?
Replicated Enterprise Architecture dashboard page still shows the OOB page — how do I make my custom
Hi,I’m working on the Enterprise Architecture workspace dashboard page in UI Builder. I duplicated the page so I could customize it, but when I navigate to the dashboard, it still shows the original OOB page instead of my custom replicated one.What I...
Data certification tab/icon is not visible in Enterprise Architecture workspace
Hi Community,I hope you are doing well. I am currently facing an issue with the Enterprise Architecture workspace. The Data Certification tab/icon is missing in both our test and production instances, while it is available in the development instance...
Best Practices for Externalizing Attachments in ServiceNow?
We’re exploring an architectural change in our ServiceNow instance and would appreciate feedback or insights from others who may have implemented something similar. Our institution is considering not storing attachments within ServiceNow, and instead...
Resolved! "Publish to Case & Notify" UI action is not showing after the upgrade
After the upgrade the "Publish to Case & Notify" UI action is not showing.Is this a known issue? If so, is there an open case tracking for it? @Tanushree Maiti @Ankur Bawiskar
Resolved! Announcements, quick links, tasks are not showing on the service operation workspace
Announcements, quick links, tasks are not showing on the service operation workspace, it was empty on the right side.Right side, everything is empty. @Tanushree Maiti @Ankur Bawiskar
Knowledge Articles can be available offline in ServiceNow mobile
Knowledge Articles can be available offline in ServiceNow NOW Mobile?I want to make 20 articles available in offline. @Tanushree Maiti @Ankur Bawiskar
Can ServiceNow Stay Global When Data Must Stay Local?
One challenge I've seen come up for global ServiceNow deployments is expansion into countries such as China, Saudi Arabia, UAE, India, and others where local regulations may require certain categories of personal data to remain in-country. Many teams...
Attribute "AI Usage" in Business Application (cmdb_ci_business_app) table
Does anyone know the attribute "AI Usage" as shown in the above screenshot? Is it a standard attribute? If yes, how can I display it?Thanks in advance!
Transition Governance and Decommissioning
Hello:Does anyone know if Enterprise Architecture gets involved in the process of decommissioning an application? It appears to me that it does a great job of cataloging and managing an organization's application estate, but seems to pull up short wh...
How to capture application modules for a business application for APM.
We are currently deploying, Enterprise Architecture for our organization. I have seen the ServiceNow recommendations for capturing Modules for a Business Application, i.e., ServiceNow with the incident, change, Problem... modules. What other method...
EA cannot view all Architectural Decision Records
In the EA Workspace - under Portfolio > Information Portfolio > Architectural Decision records some EA's are not able to view ALL the decision records in the list. There is a message that rows were removed due to security constraints. The documentati...
Looking for ServiceNow customers using Enterprise Architecture in DE or CH
Hi Community, I’m looking to connect with ServiceNow customers in Germany or Switzerland who are using the Enterprise Architecture module.I’m currently exploring this area and would highly appreciate exchanging experiences, insights, and ideas. Pleas...
Business application vs non-business applications
Hello dear forum! We're back with the question of how to exactly define business applications - or more importantly, how to manage the applications which are NOT business apps. Since the definition for business app calls for it to provide a business ...
