Suppressing Twilio SMS message in Sub-prod
I am wondering if anyone has come across any way to suppress SMS messages in sub-prod environments.
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How can we use Value Streams and Value Stream steps when they seem isolated
Hello,I wanted to ask advice. We can see new menu items within Business Architecture 1) Value Streams, 2) Value Stream Stages. I am judging these based on the definition of a value stream within Business Architecture, not the definition within "Valu...
How would you depict an integration between 2 SaaS platforms that use in-platform apps?
Hello Everyone, As an organisation we are building a list of all business applications and all digital interfaces/integrations, then using this as a basis for drawing our "application landscape". This is pretty straight forward when a SaaS platform ...
how to create or see the investment portal
Hello all, What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to ac...
Complete assessments after due date
I recently sent out application health assessments using the assessments framework in ServiceNow. I gave people 3 weeks to respond. Should have been long enough. Alas, I had about 5 people with in-progress assessments that did not complete them befor...
Cannot Find the select assistant drop down menu for Virtual Agent
Trying to set up the virtual agent and I need to control what is being displayed in the Promoted topics when the Virtual agent starts a new conversation. I am trying to follow the instructions from Promote or demote LLM conversational subflows, acti...
Mapping Business Capability to other Business Capability without APM
Hi Experts,We have 3 layers of Business Capabilities in our Business Capability table (we do not yet have the APM module).The BC's all show their parent BC's except for the Root levels (Parent or Child) within the BC table. I am able to relate a BC ...
Service Mapping Exclusion Tracking for Business Applications
Greetings all, Has anybody come across the scenario where a Business Application is NOT expected to have any downstream relationships? If so, how do you identify and track those BA's versus BA's that SHOULD have downstream relationships? We want to e...
Where to store authentication method for applications?
Where should the authentication method be stored in the CSDM? If someone asked you to store the authentication method for every system, where would you keep it? I could add a custom field to the business application or service instance table or I cou...
Resolved! Data domain - missing from all UIs?
Hi community! I might have missed a memo or a release note, but I was looking at a fresh PDI instance and noticed that the Data Domain is not included in the Enterprise Architecture Workspace's Information Portfolio, nor is there a application menu m...
BPMN activated and shown as shape library in EA , however not shown in the canves
As shown in the screenshot, there is already a shape library named "BPMN." However, when I am designing the process in Process Modeling & Visualization Canvas, I am unable to see the BPMN library available in the shape libraries panel.
What is the best way to reguarly capture Total Cost of Ownership Information from Application Owner?
Hello Community, we (enterprise architects) would like to implement a process that collects cost information from application owners on a regular (e.g. yearly) basis (records in sn_apm_tco table). As far as I can see, there are both assessments and d...
Resolved! fully loaded application cost for an given application
Hello Experts, I just started to explore APM. while in the phase of understanding the module, I was asked these questions - "how do I capture the application cost of an application". May be this is heavy lifting question, but still try to understan...
Where is the Business Owner Field located for Projects
I was looking for the business owner field for projects but was unable to locate it. I searched under stakeholders and details with no luck. I validated the plug in (com.snc.financial_planning_pm was installed as well...
Resolved! Defining/Assigning Approvers for Large Inventory across Various Organizations
How are others identifying Enterprise Architecture groups for managing the review & approval of a large inventory of business applications? With thousands of registered entities across hundreds of organizations, I'd like to understand how others are...
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ai
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apm
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Application Portfolio Management
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BCM
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Business Continuity Management (BCM)
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business criticality
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Business Process
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Catalog
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CSDM
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Data Certifications
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Demand Management
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dependency mapping
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EA
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EA Workspace
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