Application Service Software Models

[smithses]

Why does ServiceNow allow the association of a Software Model to an Application Service?  

The Application Service Software Models [sn_apm_tpm_service_software_model] database table stores the application service software model information. 

It is a component of the TRM Technical Debt calculation.  We are using Software Discovery Models to create/update TPM Discovered Technology records to associate to the TRM Products & TRM Lifecycles to determine Tech Debt.

Level 1

• If a product is associated with a business application but isn’t part of the TRM product list. (OR)
• If a product is associated with a business application and part of the TRM products list but has the TRM phase's production unapproved.

Level 2

• If a product is associated with a business application, is part of the TRM products list, and has the TRM phase's production approved but doesn’t have any associated TRM Product life cycles. (OR)
• If a product is associated with a business application and part of the TRM products list, has the TRM phase with production approved, and the TRM product lifecycle exists, one of the following cases is considered:

• Case 1: If the lifecycle full version of the Application Service Software Model is not empty. A technical debt is created if the following condition isn’t met for a TRM Product lifecycle:
  • TRM phase with production approved AND
  • TRM product's TRM phase with production approved AND
  • Version matching the lifecycle full version of the application service software model record AND
  • Phase start date <= Today's date <=phase end date.
• Case 2: If the life cycle full version of the Application Service Software Model is empty. Technical debt is created if the following condition isn’t met for a TRM Product Lifecycle:
  • TRM phase with production approved AND
  • TRM product's TRM phase with production approval AND
  • Version is/starts with (based on version operator and isSampPluginInstalled) version of the associated software model AND
  • The edition is/starts with (based on edition operator and isSampPluginInstalled) edition of associated software model AND
  • Phase start date <= Today's date <=phase end date.

[mcastoe · Accepted solution]

Hi,

this, Application Service Software Models [sn_apm_tpm_service_software_model] , was part of our legacy TPM functionality and should no longer be used.  I'm not sure but i do believe it is deprecated. 

[smithses]

Can you confirm (deprecation) and direct an update to the product documentation to revise the formula to ensure we are referencing accurate information for Xanadu & later releases?  Otherwise, we'll submit a case to investigate.

[Skynet]

Mark is correct- this was deprecated in Xanadu and is stated in the legacy TPM doc pages at the top. 

Here is the new reference model and doc's. 
https://www.servicenow.com/docs/docs/bundle/xanadu-application-portfolio-management/page/product/app...