I have a customer who wants to understand how Enterprise Architecture (EA) can be used to identify redundant business applications and demonstrate cost optimization opportunities.
For example, both Jira and ServiceNow are being used for project management, and the customer wants to evaluate whether one of them can be retired to reduce costs. Similarly, there may be other overlapping business applications across the organization.
Challenges:
Application costs are not directly linked to business applications.
Costs are maintained in a Company/Vendor table, linked via contracts and vendor management.
Ask:
Any best practices, data models, or real-world examples would be greatly appreciated.
