Filter retired business applications from Dependency Views

Jared11
Tera Contributor

We utilize dependency views in APM and have mapped business capabilities to business applications.  It doesn't make a lot of sense for our organization to see "Retired" business applications in this view.  Is there a way to exclude relationships and CIs from the dependency map based on the business application "Install Status"?

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @Jared11 

you can filter the dependency view according to your needs. See https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/business-service-manag...

Maik

Jared11
Tera Contributor

Thanks Mark.  We have been using the filter you referred to for other functions like limiting views to Bus apps only, etc. but there doesn't seem to be a way to remove retired business applications.  I reached out to our SNOW Dev team just to see if there is an admin "back end" piece to the filter where a pre-defined filter can be created that weeds out retired bus apps and they confirmed that there isn't.  Is there something that we are missing?