Filter retired business applications from Dependency Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 11:26 AM
We utilize dependency views in APM and have mapped business capabilities to business applications. It doesn't make a lot of sense for our organization to see "Retired" business applications in this view. Is there a way to exclude relationships and CIs from the dependency map based on the business application "Install Status"?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2024 08:19 PM
Hi @Jared11
you can filter the dependency view according to your needs. See https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/business-service-manag...
Maik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-06-2024 01:46 PM
Thanks Mark. We have been using the filter you referred to for other functions like limiting views to Bus apps only, etc. but there doesn't seem to be a way to remove retired business applications. I reached out to our SNOW Dev team just to see if there is an admin "back end" piece to the filter where a pre-defined filter can be created that weeds out retired bus apps and they confirmed that there isn't. Is there something that we are missing?