PDI instance cannot install TRM due to Hardware Asset Management plugin

TaylorJ78
Tera Guru

I would like to show the value of TRM to my org but due to limitations of the PDI instance and my account for ServiceNow, I am unable to install the HAMP plugin.  This is an issue when demoing or understanding if a module is something the org would like to have as part of their capabilities.  I was able to do this process before Xanadu when HAMP was not a requirement, this is just another bump in the road that hopefully we can get resolved.

 

If anyone knows of another way to have an operational version of TRM for demo purposes in Enterprise Architecture workspace, please let me know. 

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @TaylorJ78 ,

 

TPM and TRM require installation of either SAM Foundation or SAM Professional. Before installing the SAM Foundation plugin, carefully review the Software Asset Management Foundation plugin migration documentation. Contact ServiceNow Support if you do not have either SAM Foundation or SAM Professional installed on your instance.

 

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

1 REPLY 1

Runjay Patel
Giga Sage

Hi @TaylorJ78 ,

 

TPM and TRM require installation of either SAM Foundation or SAM Professional. Before installing the SAM Foundation plugin, carefully review the Software Asset Management Foundation plugin migration documentation. Contact ServiceNow Support if you do not have either SAM Foundation or SAM Professional installed on your instance.

 

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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