Hello all, We have recently adopted a new Business Capability hierarchy that I am wanting to import into our production instance, but we have existing capability data that would be considered legacy. Although these are records I will be looking to re...
Hi, We are exploring an idea to name software catalog items with more end-user friendly names. What we are thinking is instead of using the software license name as the cat item, we would like to use the application name that built by the software....
I've aligned the field in the form, but when looking through workspace, it doesn't.How do I align the fields in the form screen of record in workspace? How to adjust the UI?
Dear All, The customer has a request to create a report in Workspace that counts the number of days between two dates. The date difference between the current time minus the Last Date (a field in the table) is used as a statistical category. How do I...
Dear All,In the form of the service side record, the planned desperate column is a single column, but when I open this record in workspace, it is a width column. How do I make [planned desperate] a single column in the workspace.Thank you!
Im using digital integration and capturing digital integration and digital interfaces. However the plan is to allow other teams to request digital integrations or digital integration updates in the future and then approve them. I noticed that there ...
I'm currently using the digital integration module to capture digital integrations,I noticed that there are the following lists Digital interfacesDigital Integrations Digital integration requests I am considering using the Digital Integration request...
In the past my company’s approach to APM was to dump any and all software into the system (not ServiceNow). The result was that alongside enterprise managed strategic applications were freeware programs installed on single PC’s (out of 30,000 give o...
There are a few fields I dont know the difference between e.g. in the trigger there is "Process driven", Manual, Event. if a person clicking on a step in a process triggers this event would it be manual or process driven? So is there a standard set o...
Dear All, In workspace, how to filter List Record with filter? The filter I created can filter other reports, but it cannot filter List. Is there any problem with my setting. thank you!
Is it possible to change the calendar on the Roadmap in the Portfolio Planning Workspace to use our fiscal calendar rather than the standard regular calendar? Typically we start our fiscal year in July (Q1) instead of January (Q1). Is it possible to ...
We are in the midst of doing application assessments. We want Business owner to respond to a business health assessment. And IT Application owner to respond to a technical health assessment. We only want one assessment of each type per application. ...
What is Technology Portfolio Management all about? Is it still a valid product or not?the doc here says its legacy and also says one can install it from the store. so confusing ! https://www.servicenow.com/docs/bundle/xanadu-application-portfolio-man...
Good Afternoon! I am seeking some direction and guidance. My PM team and I have been curating items on SharePoint and now we are wanting to take what we have and move it over to ServiceNow. I am looking for a point of contact with ServiceNow to dis...
I'm starting to use the digital integrations module to capture the system integrations and APIS. In doing that I've a question about best practice when there are integration services and API gateways between the business applications. If there is an...
