In the past my company’s approach to APM was to dump any and all software into the system (not ServiceNow). The result was that alongside enterprise managed strategic applications were freeware programs installed on single PC’s (out of 30,000 give o...
There are a few fields I dont know the difference between e.g. in the trigger there is "Process driven", Manual, Event. if a person clicking on a step in a process triggers this event would it be manual or process driven? So is there a standard set o...
Dear All, In workspace, how to filter List Record with filter? The filter I created can filter other reports, but it cannot filter List. Is there any problem with my setting. thank you!
Is it possible to change the calendar on the Roadmap in the Portfolio Planning Workspace to use our fiscal calendar rather than the standard regular calendar? Typically we start our fiscal year in July (Q1) instead of January (Q1). Is it possible to ...
We are in the midst of doing application assessments. We want Business owner to respond to a business health assessment. And IT Application owner to respond to a technical health assessment. We only want one assessment of each type per application. ...
What is Technology Portfolio Management all about? Is it still a valid product or not?the doc here says its legacy and also says one can install it from the store. so confusing ! https://www.servicenow.com/docs/bundle/xanadu-application-portfolio-man...
Good Afternoon! I am seeking some direction and guidance. My PM team and I have been curating items on SharePoint and now we are wanting to take what we have and move it over to ServiceNow. I am looking for a point of contact with ServiceNow to dis...
I'm starting to use the digital integrations module to capture the system integrations and APIS. In doing that I've a question about best practice when there are integration services and API gateways between the business applications. If there is an...
I have tried to add the secondary values using workspace form header. But it not working.
In Enterprise Workspace, I configured the Z coordinate (bubble size) in the bubble chart to be based on the user base field within the business application record. The User Base field in the business application record has been modified from the OOT...
I recently installed EA in our Dev environment. After doing so, it seems now the Application Category field is mandatory. Up to now we were not using that field in our Business Applications table, and have it hidden in the detailed view our users v...
Hi Expert, I'm currently experiencing an issue with my Personal Developer Instance (PDI). It has been in the "waking up" state for over a day, and despite waiting, it has not fully refreshed. Could you please assist me in resolving this issue? PDI: h...
Greetings all, after you update your EA Workspace to the August Store release, please be sure you update or install the Value Stream Artifacts store plugin as well. This will provide you access to latest Vlaue Stream data mode which includes Value...
Apparently, the vast majority of our FY23 APM scoring metrics were deleted in production(not sure when/how). They do exist in a pre-production instance. Would xml exports/imports of apm_app_score and apm_app_indicator_score suffice? If not, what else...
Need some guidance on the following: Scenario: I have a software contract that I want to associate to a Business Application and have these costs show up in the Enterprise Architecture Dashboard > Portfolio TCO page. I understand that on the Contract...
