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Resolved! Business Criticality

I would like to clarify some concepts regarding 'Business Criticality'. In one hand, there is a criticality defined for each Business Applications, and on the other hand a criticality that follows the path of Business Services, Application Services, ...

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Detailed features of APM and roadmap

I would like to know if APM module of ServiceNow can be used for Application Portfolio Rationalization (to find redundant/similar applications and for decommissioning?Pls send me the articles or links related to it. Thanks,kamal 

KamalV by Mega Contributor
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Application Category & Group Consolidation

Hey all, We are in the process of enriching our APM data to make the module more robust. I understand the importance of the Application Category and the associated Category Group in terms of rationalization opportunities. Has anyone found a standard ...

Zach Allen1 by Tera Contributor
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Business Criticality

Curious how others are defining Business Criticality, on the Business Application form, and each of the values: Critical, High, Medium, Low   Who typically owns that field and can provide the appropriate value?  How do they determine which value?

snowuser5 by Tera Contributor
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  • 8 helpfuls

Application aliases

Hello! I know we can't be the only organization where people refer to applications with different names. For example, we have a 'Central Licensing System' that some call 'CLS' and others call 'Central Licensing'. It's in APM as 'Central Licensing Sys...

MEBoatman by Mega Guru
  • 574 Views
  • 4 replies
  • 3 helpfuls

Definitions of Planned Disposition values?

I've searched but can't seem to find any definitions related to the 4 values for the Planned Disposition field. Can anyone point me in the right direction? Invest, Sustain, Migrate, Retire I mean it's not too hard to use reason to figure these out. J...

MEBoatman by Mega Guru
  • 1211 Views
  • 2 replies
  • 0 helpfuls