Reattempt exam

[mmounika1]

I have registered for exam but unable to open the exam on the schedule time becase the system run what to do next

How can i reattempt the exam

[yashkamde]

Hello @mmounika1 ,

I understand your concern. I will suggest the next step is to immediately raise a support ticket with the exam provider. They usually require you to provide your exam details (registration ID, scheduled time, and error message). Once verified, they will either reschedule your exam or provide a voucher for a reattempt.

Contact ServiceNow Certification Support / Pearson VUE support:

• Go to: https://nowlearning.servicenow.com → Help / Support

If my response helped mark as helpful and accept the solution.

[Dr Atul G- LNG]

HI @mmounika1 

Did you manage to connect with anyone from Pearson during that time?

If not, and the deadline has already passed, you can now log a case with SNOW, explaining the reason for the delay. The team will review your case and do their best to help. However, please note that it may take some time, so you'll need to be patient while they investigate and respond.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home