Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights into key topics including Upgrades, Platform Security, Mobile Apps, Knowledge Management, Now Assist, and the Next Experience. Whether you're optimizing performance, enhancing user experience, o...

Join us for our interactive ServiceNow University Community Events 2025 year-end wrap-up event! Let’s get together to celebrate the playground for learning with ServiceNow festive games, celebrate what we have all accomplished in 2025, and get ready to ignite our paths to the future with what’s to come in 2026. With special guest hosts to bring you a virtual event that’s b...

  Join our Product Management and Engineering for an update on new features released in Q4, and a look forward into product roadmap for attack surface management: Vulnerability Response, Configuration Compliance, and Security Posture Control.    A recording of this Live on ServiceNow event is not available. Comment your questions for our product experts to help you.    Do...

  Learn how to maximize the value of Digital End-User Experience (DEX) with insights from the team that built it. In this session, we’ll walk you through how to adopt ServiceNow DEX use cases- such as DEX Agentic AI- to support your journey toward autonomous IT. DEX helps identify and resolve end-user issues swiftly, often with minimal or no interaction. We'll showcase mo...

Learn how to maximise the value of Digital End-User Experience (DEX) with insights from the team that built it. In this session, we’ll walk you through how to adopt ServiceNow DEX use cases- such as DEX Agentic AI- to support your journey toward autonomous IT. DEX helps identify and resolve end-user issues swiftly, often with minimal or no interaction. We'll showcase mode...