Excellent results with AI start long before go-live. This session will show how evaluation becomes the foundation for building trustworthy and high-performing AI in CRM. Learn how to design and run evaluation sets, interpret results, and apply them as readiness checkpoints before deployment. We’ll explore how Now Assist Skill Kit measures faithfulness, groundedness, com...
Dec 4, 2025 @ 9:00 AM PST
US/Pacific