Get ready for 2 full days of ServiceNow innovation in Thessaloniki! From real-world customer cases to hands-on developer sessions, the SNUG community is coming together to share knowledge, best practices, and practical insights. Whether you’re part of an enterprise exploring how ServiceNow can transform operations, or an individual just starting your journey with the platf...

  Date:  Thursday, October 9, 2025 Time:  8:00 am - 8:30 am PT | 11:00 am - 11:30 am ET   REGISTER TODAY   Join us for the first session in our series and learn how CIOs are preparing their data for AI—unifying silos, reducing risk, and enabling insights.   Without AI-ready data, business transformation stalls. Explore how IT leaders establish an efficient data strategy m...

  In this session we'll cover the enhancements to ServiceNow's Process Mining in the Zurich release. There is so much to be excited about in this release - AI generated Improvement Opportunity highlights and Playbook generation, new idle time and touch point metrics, the introduction of Task Mining and so much more. This session will include live demonstrations of these e...

  In this session we'll cover the enhancements to ServiceNow's Process Mining in the Zurich release. There is so much to be excited about in this release - AI generated Improvement Opportunity highlights and Playbook generation, new idle time and touch point metrics, the introduction of Task Mining and so much more. This session will include live demonstrations of these e...

  Come join us for a series of live events focused on ServiceNow's Service Operation Workspace and related ITSM features. Every month product experts will demonstrate concepts, provide best practice guidance, discuss upcoming product enhancements and answer questions live. Each session will have a dedicated topic we'll discuss for the first 15 to 30 minutes and then we'll...