Why wm_admin role contains catalog_admin role ?
Dear community, I'm wondering why the wm_admin role contains the catalog_admin role. What is the rationale ?Can it be safely removed from the list of roles contained by wm_admin ? Best regards
Forum Posts
Resolved! I would like to use multiple "indexOf" in a field map script.
I would like to use multiple "indexOf" in a field map script. I have created multiple conditions using "if" and "else if".The first "indexOf" works, but the second and subsequent "indexOf" don't work. Do you know how to deal with this?Or if you have ...
How does the part requirement work OOB?
When a work order task is created, i want the part that is selected should deduct from the stockroom. But currently i'm not able to select a stockroom
Resolved! Related List not showing selected tabs on update set move
Hello Community Members, I have an update set that captures the selected related list tabs for 2 different views. I moved the update set to another instance. But, the related list on another instance is not showing the selected related list tabs for ...
How are companies managing Travel-Home time for field service technicians?
Hello user forum. New FSM company here. May I ask you, how are you managing the time required for a Field Service agent to travel home after executing a work order? Here is the scenario: FSM agent shift is scheduled from 8:00am to 5:00pm.at 1:00pm, ...
Resolved! How to fetch value on load while creating new record from parent record
Hi Team, I have a requirement wherein when we click on New Order task from the related list, it should then fetch some values and copy it to the fields of the order task. I am writing the below code in OnLoad client sce wI am writing the below ...
Write script include with advanced reference qualifier to return multiple values
I have a form, by using one field from the form (name), I have to fetch the request number, requested item, and state is approved, from the task table (request raised by the same user) to populate values to other form values(request number, requested...
Why is setLimit() ignored in this GlideRecord query?
Hi people, I had this simple script running in UI Action on the Part Requirement form. For some reason even if use setLimit() with hardcoded value or variable it is ignored and Query always updates all records returned from addEncodedQuery. var prMod...
Resolved! Show un-assigned tasks in team calendar
Is there a way, we can show un-assigned tasks in team calendar?
Resolved! Can I change the Parent of a Task?
Morning guys. Just a quick one for today: can I change the parent of a Work Order Task to attach the WOT to another WO? I guess not, but some of you smart people might have an idea. Daniel
Resolved! Fix script to update all records in column
Hello, I am trying to create a fix script that updates all records from a default value to 'Null'. I managed to update a record individually using the following script. var enquirySysId='d2e94ff81b793050be465248274bcbcb,89e499d31b8df0106609cb7b1d4bcb...
Create Work Orders From Planned Maintenance - Few months in Advance
Hi Folks, We are trying to achieve following by Planned Maintenance: 1. Create work orders from a Scheduled Maintenance (ex: every Monday field visit or every 7 days etc..). This can be setup with a schedule and it is generating the Work Orders as ex...
Flow Designer error "Field 'record'.Value 'null':Glide Record is invalid.
Hi Team, Flow designer is shows error message "Field 'record'.Value 'null':Glide Record is invalid. However when i tel the flow, it shows the result. Could you please advice? Kind Regards, Manasa R Hegde
How to reopen closed case
Hi, I want to know how to reopen a closed case when we receive an update\reply on it via email?
Resolved! Delete a custom table created by extending task table
Hi, I have created a new table by extending the Task table. But now I need to delete that table as I don't want want table table to use. I am not able to delete that table as I'm not getting the delete UI action to delete the table. Can anyone sugges...
