Business Rules info message appears for a very short amount of time.

[Jack Hoblyn]

After creating a business rule for work order tasks to validate if the start time is within access hours, with the filters and logic included in the screenshots provided, the expected info message only pops up for about 1-2 seconds in Customer Order Management -> Configurable Workspace Home.

If we change the window start time or the access hours themselves it pops up perfectly, and we expect the same behaviour if we change the scheduled start time, but for some unknown reason it doesn't seem to work.

The info messages display fine on the actual work order task themselves.

Any suggestions would be greatly appreciated.

[Aman Kumar S · Accepted solution]

Hey,

It usually doesn't happen, the BR looks alright and if the message is popping up, there must be some client script that runs and clearing the message from the form.

Can you look for the culprit in your client script/UI policies(less chances here, should be in client scripts)

Also, look for server side, if there are any flush calls there in BR

[Aman Kumar S]

@Jack Hoblyn 

Did you get chance to look into this?

[Jack Hoblyn]

Hey Aman, looks like you were right. There was indeed a client script which was clearing the messages if one of the fields changed.

[Aman Kumar S]

Great, glad that it worked!