Customize popup hover info in workforce team calender in csm/fsm configurable workspace
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03-02-2025 11:06 AM
Hi All
I have a requirement to Customize popup hover info in workforce team calender in csm/fsm configurable
Workspace. Please see the attached screenshot
The popup should show information about the Work order task
Location
Short description
WOT number
Kindly let me know how to proceed with this
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03-02-2025 11:08 AM
What is this widget, or type of report? If you can share that information.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-03-2025 12:34 AM
Hi,
Thanks for looking into this!
It is a workforce team calendar which is present in CSM/FSM configurable workspace.
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03-03-2025 12:48 AM
I don't think we can change it, as it seems to be part of the core code and, out-of-the-box, it appears this way. I tried in different reports in my dev environment but wasn't successful in changing the hover message.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-03-2025 01:12 AM
Hi,
Is it possible to edit it under UI builder by creating a duplicate variant as we cannot edit source. CSM/FSM configurable workspace -> Workforce default ->modals and popovers ->click on calendar ->Hover popover(under config) from the right side panel