Customize popup hover info in workforce team calender in csm/fsm configurable workspace

Muthu Lakshmi S
Tera Contributor

Hi All

I have a requirement to Customize popup hover info in workforce team calender in csm/fsm configurable

Workspace. Please see the attached screenshot 

The popup should show  information about the Work order task

Location 

Short description 

WOT number

 

Kindly let me know how to proceed with this

@Ankur Bawiskar 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

What is this widget, or type of report? If you can share  that information.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi,

Thanks for looking into this!

It is a workforce team calendar which is present in CSM/FSM configurable workspace.

Hi @Muthu Lakshmi S 

 

I don't think we can change it, as it seems to be part of the core code and, out-of-the-box, it appears this way. I tried in different reports in my dev environment but wasn't successful in changing the hover message.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi,

 

Is it possible to edit it under UI builder by creating a duplicate variant as we cannot edit source. CSM/FSM configurable workspace -> Workforce default ->modals and popovers ->click on calendar ->Hover popover(under config) from the right side panel