Export Excel and error 'Requested attachment does not exist' shows.

[Wei_ Ling]

The above error occurred when trying to export the Work Order/Work order Tasks list based on the title referenced above.

Steps to reproduce:

Enter the Work Order list view (wm_order).

Right-click > Export > Excel (.xlsx)/PDF/CSV

The export completion dialog box is displayed, and the download button appears after a few seconds.

Click the Download button and display the error "Requested attachment not found."

Our production example version: San Diego

System administrators do not have this problem, but wm_admin and other FSM agents may have this problem

Any help would be greatly appreciated.

[Ankur Bawiskar]

Hi,

you said for admins it's working but not for other users.

Is it happening only for specific tables?

Did you check the users who are exporting have more than 40 characters in their User ID?

Reduce the number of characters in User ID for one of the user and verify once

Regards
Ankur

[Wei_ Ling]

The user ID does not exceed 40 characters

just for specific tables.

I am here except the system administrator download this form will have problems

thank you!

[Ankur Bawiskar]

Hi,

I would suggest you to raise HI ticket

Regards
Ankur

[timw22]

Would be great if someone finds a solution for this. It is an intermittent issue that happens with both Chrome and Edge. Usually resolves itself after 24 hours or a reboot. I've also found that 50% of the time it is resolved with an In Private or Incognito windows. It can happen when attempting to download from any l ist. Than you.