Hi
I am working with a client who needs to specify capacity reservations for their field agents in order to reserve an amount of time of their schedules for specific task types on specific days of the week. I have only been able to make general rules that apply on a daily/weekly/monthly/etc basis.
My first question is how do i do reserve capacity for specifc days? I have looked into "Capacity allocation schedules" but i don't understand how.
My second question is if it is possible to do it for named resources within a territory?
