FSM - Signature Pad plugin

[Tommaso2]

Hi all,

When activating the Field Service - Signature Pad plugin (com.snc.wo_signature_pad) for Field Service Management, extra costs / licenses are requested or having standard FSM module is enough? 

It's just about installing the aforementioned plugin or there's any other consideration mainly related to cost to bear in mind before proceeding?

How the signature can be applied? E.g.  finger, tablet stylus, mouse cursor

Something else has to be installed/configured based on the method applied?

Many thanks

[lauri457 · Accepted solution]

Looks to be in product in FSM, but generally speaking I suppose it is best to always confirm things with your rep. Anyways this plugin looks like a bit dated. It only comes in a classic ui variety meaning a ui page + ui action combination. Nothing for workspaces.  I'd probably look into if the e-signature app can be used or something similar.

The ui page itself uses a canvas element so it will work with touch screens

[Tommaso2]

Do you know if and how it is applicable to the workspace?

Thank you!

[Tanushree Maiti]

Hi @Tommaso2 

For License/cost related query, always reach out to your ServiceNow Account representative. He will help you to connect Sales Team and get the required details.

https://www.servicenow.com/docs/r/zurich/employee-service-management/hr-service-delivery/EnableSigna...