FSM utilising existing Location and User tables?
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‎04-28-2025 06:17 AM
Just wondering if it is possible to use, and if so are there any negatives in using, existing location and user tables when deploying FSM?
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‎04-28-2025 06:40 AM
yes you can use your existing locations and user from these tables
You will have to assign FSM related role such as dispatcher etc to those groups and add your users to those groups.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader