Why is the Assigned To field on Work Order Tasks getting cleared automatically by the system without any manual action?
Could this be due to system-driven logic such as Dynamic Scheduling, auto-assignment rules, Business Rules, Flows, or FSM/WFM configurations that re-evaluate task ownership?
As an added advantage, even though the Assigned To field is cleared, the scheduled details remain visible in the calendar. This allows the team to still view the task and its scheduled time and reassign the task again based on the existing schedule.
