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Questionnaire in Agent Mobile app for FSM

satket
Tera Contributor

Can we submit questionnaires in the Agent Mobile app for Field Service Management for vendors ?

I mean if the agent has the wm_agent role, can they answer questionnaires in the Agent mobile app ?

I dont see the questionnaire option in the mobile app

1 REPLY 1

Erik Stolberg
Tera Guru
  • wm_agent within the Agent app using Field Service Mobile = Yes
  • wm_external_agent within the Agent app using Field Service Contractor for mobile = Not currently