user_admin role consumes FSM license ???

[Victor Mesa]

Hi colleagues,

Can you tell me if the user_admin role consumes some kind of fsm license in Servicenow?

From what I see, when assigning the user_admin role to a group, it inherits by default the fsm_skill_admin role which I think is considered as a fullfiller role.

Many Thanks,

[Community Alums]

Hi @Victor Mesa ,

It will consume.

[Victor Mesa]

Hi @Community Alums,

Ok, thanks.

Could you tell me how the fsm_skill_admin role is related to the task of managing user groups?

I don't understand why Servicenow associates that role of the FSM module to a user group or user administration role.

Can I do that task of managing user groups with some other role that does not consume that FMS license?

Thanks,

[Community Alums · Accepted solution]

Hi @Victor Mesa ,

Unfortunately this question you can take it to SeviceNow account executive assigned to your Company.