Feb 2026 First Friday's Recording

[JenniferG]

Main Topic:  Learning ServiceNow: Leveraging Available Resources Across All Platform Roles

The session focused on building ServiceNow literacy by utilizing the full range of available learning resources designed for all platform roles. Participants explored educational tools including labs, process guides, community forums, and documentation that support skill development from technical administrators to business users. The discussion emphasized practical approaches to self-directed learning and how to effectively leverage these resources to build platform competency regardless of role or experience level.

Feb 2026 First Friday's Recording

Presentation and Quick Reference Guide Sample can be found here. [All inks are live in the pdf, please download.] 

Connect SNU to your LMS here. 

ServiceNow Now Create/Best Practices can be found here. 

Zoom Registration Link   - Please share! All are welcome: Admin/Devs Platform Owner/Managers, End Users, Analysts and Process Owners. 

Future Topics:

• March: ServiceNow Support Tips and Tricks + Updates for 2026 [SN Support Team]
• May: Transforming Knowledge Management on Platform (Customer Story)