Main Topic: Relational CMDB: Harness the Power of What Talks to What Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + Q&A attached here and Recording link here: Aug 2026 First Friday Recording Future Firs...
We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th. Registration is now open! Just stories! No Breakouts. Shorter Sessions (30-60 minutes) with main topic only. Recorded and posted like our Friday...
Main Topic: Getting Knowledge Ready for AI! Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck & Q&A attached here and Recording link here: July 2026 Recording Future First Friday's Sessions August: Relationa...
ServiceNow & RapDev invite you to join us for an in-person SNUG meeting in Houston! Houston SNUG Page: https://www.servicenow.com/community/houston-snug/gh-p/snug-us-tx-houston- Registration is closed, but sign up to get alerted for the next on...
Join us for an in-person SNUG event in Scottsdale! Local SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and learn from our partner sponsor, KeenStack. W...
Main Topic: The Connected Enterprise: Building a Unified Knowledge EcosystemAcross People, AI, & Platforms Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck attached here and Recording link here: June 5th 2026 Fi...
The course covers Common Service Data Model (CSDM) course, ServiceNow's prescriptive guidance on how to use our CMDB effectively across all products with the platform. The ServiceNow CMDB is leveraged by multiple ServiceNow products, and by partner p...
Main Topic: Lessons Learned Transforming Knowledge Management at MemorialCare Health Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum #3 – Now Assist Forum Deck attached here and Recording link here: May 2026 First ...
Main Topic: Your Knowledge Base is calling, it wants to be useful- special guests from UNF + Knowledge Center updates [Dec 2025 store & Australia] ServiceNow Support- Updates, Tips and Tricks Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - ...
April: Knowledge Management: Why and How- Special Guests from Univ North FL + SN Updates for Australia on Knowledge Management!May: Transforming Knowledge Management on Platform (Customer Story)June: Now Assist & Knowledge- transform Clinician Experi...
Main Topic ServiceNow Support- Updates, Tips and Tricks Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum #3 – Impact Customer Meetup Deck here [technical difficulties with the recording] :March 6th First Friday's Dec...
Australia release season is here, and we're not doing it like we used to. If you've been around the Community for a minute, you know TechNow, our trusty single-session breakdown of everything new in each ServiceNow release. It's been a good run. Bu...
Main Topic: Learning ServiceNow: Leveraging Available Resources Across All Platform Roles The session focused on building ServiceNow literacy by utilizing the full range of available learning resources designed for all platform roles. Participants...
Topics included: Hidden in Plain Sight: Bridging the Entitlement vs Implemented gap with open conversation and polls. Check out the presentation download for results! Recording link can be found here Don't forget we are moving to a new webinar li...
Topics included: Kootenai Health IT Transformation Story Don't forget we are moving to a new webinar link. Please register here. Share the registration link with anyone you want to include on the First Friday Session. June 2025 First Friday Rec...
Thanks to all of you, we are growing! We are moving to a webinar style session to accomodate more attendees, better meeting/session management and other options. Please register for our new Zoom Webinar- same First Friday's! This is the new regi...
Topics included Playbooks by Providence Health, IRM & K25 MAY 2025 Recording (password= FirstFridays )
We had an amazing session all about Agentic AI released with Yokohama. There were no breakouts during this session. APR 2025 First Friday's Recording (passowrd = FirstFridays )
Topics included Security Center in platform, Healthcare Digital Forum and Security Operations and Vulnerability Response. Decks and Recordings not available for March (apologies). If you want more information on these topics, please reach out to ...
Topics included Platform Analytics Migration, Contract Management and we launched our Healthcare Digital Forum. Presentations and recordings available now in this post. Feb 2025 First Friday Recording (password= FirstFridays )
