Main Topic: Enterprise Architecture: Beyond CMDB Deck attached here and Recording link here: First Friday's November 2026- Enterprise Architecture Journey Reddit Video shared during Session: https://www.reddit.com/r/servicenow/s/938Mv9a734 Breakou...
Full length Article here AI Agents Are Already Testing Health System Perimeters In June, an OpenAI research agent bypassed access controls on an Australian government Medicare statistics portal and reached public and nonpublic files. Officials report...
Main Topic: Dynamic IRE (Australia/Brazil) Deck attached here and Recording link here: Third Thursday- Oct 15 2026- Dynamic IRE Now Create/Best Practices link at minute 50- https://mynow.servicenow.com/now/best-practices/assets/configuration-cont...
Main Topic: Updates from ServiceNow- What is Otto? Zurich> Brazil Family Release Highlights and New Patching Policy Deck attached here and Recording link here: First Friday's October 2026- SN Updates Breakout Rooms #1 -Platform Owner/Manager Meet-Up ...
Join Mike Gallagher and Will Hallam as they explore the convergence of ServiceNow, cloud native, and tasty beverages. Get all the latest news and content from Beers With Engineers at our website, https://your.servicenow.com/bwe.
We have officially launched Third Thursday's with our first Customer Story presentation on their CMDB Journey. First, we want to apologize. We understand that there was some confusion with the invitation and some folks had joined after the session h...
Main Topic: CMDB Journey: Tribulations and Celebrations Deck attached here and Recording link here: September 17 2026 Third Thursday Recording Q&A session immediately after main presentation. Future First Friday's Sessions Nov: Enterprise Architect...
Main Topic: Now Assist Strategy- Where to Start? Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + QnA's attached here and Recording link here: September 11 2026 Recording Becker's Article: The AI trap most...
Main Topic: Relational CMDB: Harness the Power of What Talks to What Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + Q&A attached here and Recording link here: Aug 2026 First Friday Recording Future Firs...
We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th. Registration is now open! Just stories! No Breakouts. Shorter Sessions (30-60 minutes) with main topic only. Recorded and posted like our Friday...
Main Topic: Getting Knowledge Ready for AI! Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck & Q&A attached here and Recording link here: July 2026 Recording Future First Friday's Sessions August: Relationa...
ServiceNow & RapDev invite you to join us for an in-person SNUG meeting in Houston! Houston SNUG Page: https://www.servicenow.com/community/houston-snug/gh-p/snug-us-tx-houston- Registration is closed, but sign up to get alerted for the next on...
Join us for an in-person SNUG event in Scottsdale! Local SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and learn from our partner sponsor, KeenStack. W...
Main Topic: The Connected Enterprise: Building a Unified Knowledge EcosystemAcross People, AI, & Platforms Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck attached here and Recording link here: June 5th 2026 Fi...
The course covers Common Service Data Model (CSDM) course, ServiceNow's prescriptive guidance on how to use our CMDB effectively across all products with the platform. The ServiceNow CMDB is leveraged by multiple ServiceNow products, and by partner p...
Main Topic: Lessons Learned Transforming Knowledge Management at MemorialCare Health Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum #3 – Now Assist Forum Deck attached here and Recording link here: May 2026 First ...
Main Topic: Your Knowledge Base is calling, it wants to be useful- special guests from UNF + Knowledge Center updates [Dec 2025 store & Australia] ServiceNow Support- Updates, Tips and Tricks Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - ...
April: Knowledge Management: Why and How- Special Guests from Univ North FL + SN Updates for Australia on Knowledge Management!May: Transforming Knowledge Management on Platform (Customer Story)June: Now Assist & Knowledge- transform Clinician Experi...
Main Topic ServiceNow Support- Updates, Tips and Tricks Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum #3 – Impact Customer Meetup Deck here [technical difficulties with the recording] :March 6th First Friday's Dec...
Australia release season is here, and we're not doing it like we used to. If you've been around the Community for a minute, you know TechNow, our trusty single-session breakdown of everything new in each ServiceNow release. It's been a good run. Bu...
