Main Topic: Now Assist Strategy- Where to Start? Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + QnA's attached here and Recording link here: September 11 2026 Recording   Future First Friday's Sessions September Thursday- CMDB Journey: A Customer Story Nov: Enterprise Architecture- Beyond CMDB (Customer Story) Coming Soon : AICT- What, When and Where (ServiceNow) Coming Soon: Process Mining – Hands on? (ServiceNow) Coming Soon: CSDM in Healthcare updates (ServiceNow)   New Zoom Registration Link here!  Friday Sessions Registration is now open! Thursday Sessions   Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.          ... View more

How ServiceNow's CMMS, powered by Field Service Management, improves operational efficiency for Clinical Engineering and Facilities teams Date: Wednesday, September 9, 2026 Time: 1:00 PM PT | 4:00 PM ET Location: Registration Page   In this 30-minute session, we'll walk through how Field Service Management orchestrates the complete work lifecycle: intelligent work planning, mobile-first job execution with asset and inventory tracking, SLA-driven scheduling, and compliance reporting—without friction between systems or teams. You'll see how clinical engineering and facilities teams can break out of disconnected workflows, reduce manual data entry, and keep critical equipment and infrastructure running smoothly. Learn how real-time visibility into work orders, asset conditions, and maintenance schedules keeps your teams aligned and your compliance records audit-ready. Whether you're managing preventive maintenance schedules, emergency repairs, or regulatory documentation, this session shows you the orchestrated approach that turns operational complexity into predictable, trackable work. ... View more

Main Topic: Relational CMDB: Harness the Power of What Talks to What Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + Q&A  attached here and Recording link here: Aug 2026 First Friday Recording   Future First Friday's Sessions Sept: Now Assist Strategy & Where and How to start (Customer Story) Nov: Enterprise Architecture- Beyond CMDB (Customer Story) Coming Soon : AICT- What, When and Where (ServiceNow) Coming Soon: Process Mining – Hands on? (ServiceNow) Coming Soon: CSDM in Healthcare updates (ServiceNow)   New Zoom Registration Link here!  Friday Sessions Registration is now open!  Thursday Sessions   Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.  ... View more

We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th.  Registration is now open!    Just stories! No Breakouts. Shorter Sessions (30-60 minutes) with main topic only.  Recorded and posted like our Friday Sessions. [no registration required to view recordings] This will allow for more stories, more sharing and more networking.  see you there!  ... View more

Main Topic: Getting Knowledge Ready for AI!  Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck & Q&A attached here and Recording link here: July 2026 Recording   Future First Friday's Sessions August: Relational CMDB  (Customer Story) Sept: Now Assist Strategy & Where and How to start (Customer Story) Nov: Enterprise Architecture- Beyond CMDB (Customer Story) Coming Soon : AICT- What, When and Where (ServiceNow) Coming Soon: Process Mining – Hands on? (ServiceNow) Coming Soon: CSDM in Healthcare updates (ServiceNow)     New Zoom Registration Link here!  [Friday Sessions] Registration is now open!  [New Thursday Sessions]   Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.  ... View more