Main Topic: Relational CMDB: Harness the Power of What Talks to What Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck + Q&A  attached here and Recording link here: Aug 2026 First Friday Recording   Future First Friday's Sessions Sept: Now Assist Strategy & Where and How to start (Customer Story) Nov: Enterprise Architecture- Beyond CMDB (Customer Story) Coming Soon : AICT- What, When and Where (ServiceNow) Coming Soon: Process Mining – Hands on? (ServiceNow) Coming Soon: CSDM in Healthcare updates (ServiceNow)   New Zoom Registration Link here!  Friday Sessions Registration is now open!  Thursday Sessions   Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.  ... View more

We are officially launching Third Thursdays as an extension of our First Fridays sessions Sept 17th.  Registration is now open!    Just stories! No Breakouts. Shorter Sessions (30-60 minutes) with main topic only.  Recorded and posted like our Friday Sessions. [no registration required to view recordings] This will allow for more stories, more sharing and more networking.  see you there!  ... View more

Main Topic: Getting Knowledge Ready for AI!  Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum Deck & Q&A attached here and Recording link here: July 2026 Recording   Future First Friday's Sessions August: Relational CMDB  (Customer Story) Sept: Now Assist Strategy & Where and How to start (Customer Story) Nov: Enterprise Architecture- Beyond CMDB (Customer Story) Coming Soon : AICT- What, When and Where (ServiceNow) Coming Soon: Process Mining – Hands on? (ServiceNow) Coming Soon: CSDM in Healthcare updates (ServiceNow)     New Zoom Registration Link here!  [Friday Sessions] Registration is now open!  [New Thursday Sessions]   Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.  ... View more

As mentioned on the June FF, we stated that we had more volunteers for speakers than we have FF session. Post a Yes or No below.    We would start Third Thursdays. Webinar style just like the main sessions. 30-60 minutes with just the main topic + Q&A.  No Breakouts Just stories.  Thoughts? Votes? Volunteers?  ... View more

ServiceNow & RapDev invite you to join us for an in-person SNUG meeting in Houston! Houston SNUG Page:  https://www.servicenow.com/community/houston-snug/gh-p/snug-us-tx-houston- Registration is closed, but sign up to get alerted for the next one!    Collaborating with local ServiceNow customers at SNUG events is one of the best ways to share best practices and develop professional relationships.   Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event. Visit the SNUG community page and tell us if there are specific topics or use cases you are interested in learning more about! ... View more