April: Knowledge Management: Why and How- Special Guests from Univ North FL + SN Updates for Australia on Knowledge Management! May: Transforming Knowledge Management on Platform (Customer Story) June: Now Assist & Knowledge- transform Clinician Experience (Customer Story July: Now Assist Strategy & Where and How to start (Customer Story) ... View more

Date: Thursday, April 16  Time: Doors open at 9:00 AM | Reception wraps at 4:00 PM Location: ServiceNow Orlando Office | 12900 Science Dr, Orlando, FL 32826   Join us for the next Orlando (Central Florida) ServiceNow User Group (SNUG) at our Orlando Office! Connect with peers, hear customer success stories, and hear from our partner sponsor GlideFast all while enjoying great food, drinks, and networking.   Agenda Highlights (subject to change): Breakfast + networking to kick things off Optional Lab: Put AI to Work(shop) AI in HAM & SAM Partner & customer presentations ServiceNow insights Networking reception to close the day Check out the Orlando SNUG page for updates: https://www.servicenow.com/community/orlando-central-florida-snug/save-the-date-2026-orlando-snug-on-4-16/ta-p/3507648 ... View more

Main Topic ServiceNow Support- Updates, Tips and Tricks Breakout Rooms #1 -Platform Owner/Manager Meet-Up #2 - Digital Healthcare Forum #3 – Impact Customer Meetup Deck here [technical difficulties with the recording] :March 6th First Friday's Deck New Zoom Registration Link here!  Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.  ... View more

Australia release season is here, and we're not doing it like we used to.   If you've been around the Community for a minute, you know TechNow, our trusty single-session breakdown of everything new in each ServiceNow release. It's been a good run. But this time? We're going bigger.   Introducing The Developer Passport.   Modeled after our Community Week, the Developer Passport is a preview into the Australia Release. It's a full week of live sessions, completely free, dedicated to learning and activation regarding new features within the Australia ServiceNow release.   One week. Multiple sessions. All the things you actually want to know.   No more trying to cram everything into one stream. Each session is locked in on a specific feature area and led by the product managers who built it, so Community members will get real answers from real people.     Interested? Go ahead and click the link below. It'll take you to our Developer Program YouTube channel, the home of Developer Passport content. Click the link, and at the top, hit the bell icon. That'll turn on notifications for the channel, so you won't miss a stream!   Click here to set your notifications!   But, before the week of deep dives kicks off, we're warming up with something special.     First Up: The March 12th Kickoff   Wednesday, March 12th at 8AM PT on the Developer Program YouTube channel, that's where the party starts.   We're doing a season premiere: walking through the whole week's schedule, teasing what's coming in the Australia release, and hearing from our Developer Advocates about what's got them most excited. Got questions? Bring 'em. We're going live and answering in real time.   Can't make it? Don't worry. The recording will be right here on the Community after it happens, so you can get caught up before the deep dives begin.   Click here, and then hit the notification bell at the top of your screen so don't miss a thing!   Next, let's dive into the agenda of the first Developer Passport week, starting March 16th.     Starting March 16th: Your Week at a Glance       The official landing page drops March 16th, and will be easily available via a button on the Community homepage.   Here's a sneak peek at what's on deck:     Monday, March 16 | 11AM PT Playbooks Tuesday, March 17 | 10AM PT Flows Wednesday, March 18 | 9:30AM PT Experiences Part 1 Wednesday, March 18 | 12:30PM PT Experiences Part 2 Thursday, March 19 | 8AM PT ReleaseOps Friday, March 20 | 8:30AM PT ServiceNow Studio and Build Agent     Whether you're just finding your footing on the platform or you're a seasoned practitioner ready to hit the ground running the moment Australia drops, there's a session with your name on it.     Get a Head Start   Head to the Developer Program YouTube channel and click the bell at the top to turn on notifcations! That way, you don't miss any sessions!   Then, meet us on March 12th for the kickoff. Australia release season starts now. We'll see you there.    Head to the YouTube channel! ... View more

Calling all ServiceNow users! Join us for the South FL ServiceNow Meetup in Ft. Lauderdale. This event provides an interactive forum for Developers, Technical IT Staff, and Businesses. Register here.  ​What You'll Experience ​ Real-World IT Success Stories: Hear how clients like you are leveraging ServiceNow AI Agents to act as digital workers to free teams from repetitive tasks and enable employees to focus on higher-value work. ​Planned Agenda ​1:00 - 1:30 PM: Registration, Welcome, and Networking 2:00 - 4:30 PM: AI use cases from: BankUnited, Hotwire, INSPYR, Southern Glazer's Wine and Spirits 4:30 - 6:00 PM: Happy Hour & Networking ​We can't wait to see you there! Location INSPYR Solutions 600 Corporate Dr Suite 500, Fort Lauderdale, FL 33334, USA   ... View more