May 2025 First Friday's Session- presentations and recordings
Topics included Playbooks by Providence Health, IRM & K25 MAY 2025 Recording (password= FirstFridays )
Articles
April 2025 First Friday Session - presentations and recordings
We had an amazing session all about Agentic AI released with Yokohama. There were no breakouts during this session. APR 2025 First Friday's Recording (passowrd = FirstFridays )
March 2025 First Friday session
Topics included Security Center in platform, Healthcare Digital Forum and Security Operations and Vulnerability Response. Decks and Recordings not available for March (apologies). If you want more information on these topics, please reach out to ...
February 2025 First Friday Session- Recording and Presentations
Topics included Platform Analytics Migration, Contract Management and we launched our Healthcare Digital Forum. Presentations and recordings available now in this post. Feb 2025 First Friday Recording (password= FirstFridays )
Have an Employee Portal you're proud of? Want to show it off to everyone?
ServiceNow is holding their annual Employee Center/Portal contest! Please go here for more information and the original post. Here are some of the basics: Submissions open on December 2nd, 2024, and will be accepted through February 14th, 2025. Wi...
Nov 8th Frist Friday Agenda
Hello! Our November First Friday session will be hosted on Nov 8th to avoid any Holiday plans for Oct 31st/Nov 1st. The agenda for this session will be a little different. We plan on having a Customer Panel made up of your very own platform owners a...
Oct 4th First Friday's Session info posted!
Agenda for Oct 4th Upcoming EventsGetting to AI-Driven IT Operations without needing a pristine CMDBBreak OutsClosing All info posted on our content board here: https://your.servicenow.com/ab0f62 Looking forward to November's session. We are lo...
Repost: Finding newer Store Application versions with Instance Scan and Flow Designer
The Solution Consultants came across this interesting article on how to help stay in the know on Store Updates. Hopefully, you will find this information helpful. The original article can be found here: https://www.servicenow.com/community/service...
Aug 2nd Agenda- First Fridays
Hello all, please see the agenda for the August 2nd First Friday Session below 8am PT/ 9am MT - Kick off and introductions What is the Impact of Impact? Real customer stories! Break Out Rooms: Impact Continued, ITSM outside of IT & Open Networking ...
Catalog Builder presentation from Providence Health.
Thank you again to the Providence Team for presenting on your journey to rolling out Catalog Builder. Attached here please find the presentation with all of the links discussed during the presentation. The recording is out on the Content Board for ea...
First Friday's Content Board - All session recordings, presentations and materials
Don't forget that we have a dedicated content board for the West Healthcare SNUG. All of our presentations, materials and session recordings are posted here: https://your.servicenow.com/ab0f62 You do not need to login to access, just use the link an...
June Technology Workflow Events
Unlock AIOps efficiency for a better user experience with GenAI Date: Wednesday, June 5, 2024 Time: 8 am – 9 am PT | 11 am – 12 pm ET Back to Basics: Contract and renewal management for HAM and SAM Thursday, June 6, 2024 8:00 AM –...
Welcome to the West Healthcare SNUG Community Page!
We are happy you are here! Our SNUGs will be Virtual on the First Friday of every month at 8am PT / 9am MT for 90 minutes. We have nearly 30 different Health Systems invited to participate with hundreds of individuals invited. This event aims to bri...
